Trainee Account Manager job vacancy

Confidential

Overview: Trainee Account Manager job vacancy in Cheshire recruiting now

Ref: 217247987
Employer: Confidential
Location: Cheshire, United Kingdom
Salary: Achievable Commission
Employment Type: Permanent

Job Details:

Salary: £19,500 + commission
Location: EuroCard, Herald Drive, Crewe, CW1 6EG
Working Hours: Monday-Friday 08:30am-17:00pm (no evenings, weekends or bank holidays!)
The role
The role of Trainee Account Manager is really important to us. You will be responsible for managing & maintaining your desk and making sure that all queries from your clients are acknowledged and resolved. You will be making a high number of outbound telephone calls alongside with Inbound and emails. This position will also involve promoting/showing our self-service portal to customers and explaining our other products to our existing customers.
We would love to welcome you to our Crewe Eurocard office, working hours of Monday-Friday 8:30am – 5:00pm.
What would your day look like?
Maintaining a positive relationship between Radius and our customers
Answer questions about products or Radius as business
Drive conversation to understand customer requirements, potential issues, wants and needs
Keep internal communications up to date and well informed
Use your initiative to maintain your relationships and put feedback into practice
What do we expect of you?
Good communication skills and telephone manner
Driven approach to meet and exceed expectations of customers
Display agility to be flexible and open to customer feedback and new ways of working
Basic understanding of Microsoft office programmes e.g. Excel
No previous account management experience is required as we provide full training.
What can you expect of us?
A friendly culture that mirrors our proposition to our customers.
A fast-growing organisation that defines itself as being agile and innovative
A drive for continuous improvement, which you will be empowered to get behind from day one.
A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
Your first week will include an in depth introduction to the company as well as an overview of our key products and services.
You will then receive detailed training on how to use our platforms and how to get started in your exciting new role.
And of course, you will be compensated competitively along with bonus potential and a good range of core benefits including free access to the on-site gym, break out rooms with table tennis and PS4, subsidised canteen and regular team days and events.
We also operate an employee assistance programme, supporting health and wellbeing, employee referral programme and a cycle to work scheme.
Still curious?
If you re interested but not sure if you have all the criteria listed… have a chat with us. We are open to applications from varied backgrounds.
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