Technical Support Team Lead | Spectrum IT Recruitment (South) Ltd

Spectrum IT Recruitment (South) Ltd

Job Title: Technical Support Team Lead
Employer: Spectrum IT Recruitment (South) Ltd
Location: Hampshire, United Kingdom
Salary: Benefits & Progression
Employment Type: Permanent
Reference Number: JS-BBBH16143

 

Job Details:

Technical Support Team Lead
Southampton – hybrid working + customer site visits
Up to £35,000 + company car or car allowance

Join a dynamic tech company during a time of transformation! A 2nd line Support Engineer with proven team leadership experience is required to join my client, providing a top tier service to customers across the UK. The ideal 2nd Line engineer will have broad technical experience, ideally coming from an MSP environment.

The role will be a combination of hands-on technical support with clients across the UK, whilst leading a team of around 4 engineers, which will likely increase over time.

Your Role:

  • Leading a team of support engineers nationally
  • Resolve issues up to a second line level, spanning a wide range of technologies.
  • Deliver onsite technical support with competence while maintaining clear communication with both internal and external stakeholders.
  • Contribute to various project initiatives, including server and network installations and configurations.
  • Maintain impeccable documentation standards, including the creation of training materials for first-line support.
  • Take responsibility for documenting escalated issues.

Skills & Experience:

  • Experience in a team leadership capacity
  • Proficiency in Azure, Active Directory, Office 365, Windows Server, Microsoft SQL Server, and SharePoint.
  • Experience in anti-virus, backup, networking, telephony and end-user support.
  • Strong Windows OS and Office Apps skills.
  • Familiar with remote deployment, VoIP, Firewalls, and networks.
  • Excellent communication and problem-solving skills.

Please apply to this advert or email your CV direct to (see below)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

 

NOTE TO JOB SEEKERS

Apply for this Technical Support Team Lead job vacancy via Bubble Jobs today.  You can find other jobs like this Technical Support Team Lead job vacancy in Hampshire with our simple job search feature. As well as advertising vacancies like this Technical Support Team Lead job vacancy, Bubble Jobs specialises in advertising web jobs, digital jobs, tech jobs and other specialist jobs for a wide range of employers and recruiters. If you’re looking for career advice or job searching tips, then make sure you check out our blog which is updated regularly with useful advice and resources.  Don’t forget to follow us on Twitter to get the latest job updates and addition career related news and posts. Thanks for using Bubble Jobs and good luck with your job search.

Skip to content