Overview: Technical Liaison & Data Analyst job vacancy in Sussex recruiting now
Location: Sussex, United Kingdom
Employment Type: Permanent
Job Title / Position: Technical Liaison & Data Analyst
Reporting to: Chief Commercial Officer
Salary: £25k – £35k depending on experience
Our client is an innovative and data driven business unit working within a wider group with over 140 years’ experience. By leveraging this experience, they have a strong emphasis on digital business transformation and find themselves at the forefront of physical risk and climate change; being recognised as a leading global provider of data intelligence.
Voted Water Technology Company of the Year, they are expanding rapidly to deliver their highly accurate, best-in-class data products to the insurance and financial markets globally. Now is an exciting time to join the group, as they continue to build upon their market leading position in the financial services market and look to continue their growth into European markets and the rest of the world.
They are looking for a candidate to join their dynamic team, the ideal candidate will be able to work independently and manage their own workload and ideally have experience of managing large and complex datasets, especially spatial data and GIS files. The role will encompass providing ongoing support to their clients, building & strengthening existing relationships through the provision of exemplary customer service
Assessing and assisting with responses to client data enquires. Tasks will include: validating/verifying the data in GIS; producing maps to support their response; providing a primary response to clients on the results of the data query, and; developing and manging a query/response log;
Supporting the innovation process through exploring potential new data enhancements and new datasets they could implement in-line with client requirements, to help ensure their data offerings are up-to-date;
Compiling sample datasets or FloodScore trials for any prospective clients and assisting with client data tests;
Liaising with clients regarding the technical details of sample datasets (formats, specifications, etc.) and data transition at the point of a new sale, and during update cycles;
Providing high-level technical support to clients
Review customer complaints and concerns and seek to improve the customer experience
GIS Software (ArcGIS / QGIS / MapInfo etc.),
Report writing skills,
can work well in a team
Requirements (Desirable): Postgraduate student. Physical Geography / Environmental Science / Natural Hazards/ Computer Science related degree.
What they offer:
One of the best things about joining the company is their rewards package. They appreciate the people who work with them and you can expect to receive:
Competitive annual salary dependent on qualifications and experience
Contributory pension scheme
Medical & Dental Healthcare Plans (Subject to eligibility)
Discretionary Profit-Related Payment Scheme
Starting on 25 days annual leave plus bank holidays which increases with length of service
Discounted Gym membership
Cycle to work schemes
They aim to become one of the most inspiring companies to work for and to achieve this ambition, they need the best talent to come and work for them. They look for candidates with the right skills and values to join them and selection is based on a fair and equal process. They’re proud to be committed to equal opportunities and welcome applications from all backgrounds.
Diversity and Inclusion forms an integral part of everything that they do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.
They look forward to you joining their team.
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