Software Customer Support – hybrid 1 or 2 days a week job vacancy

Byron Recruitment

Overview: Software Customer Support – hybrid 1 or 2 days a week job vacancy in Surrey recruiting now

Ref: b686eda5-b821-4618-ad52-4bb48b2fe66d
Employer: Byron Recruitment
Location: Surrey, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Our client is a successful award winning software company with an expanding client base.

You will be working as part of a team that supports over a 500 SME clients on the software and users of the platform.

You will be trained on the function and workflow of the software platform and understand the ticketing system (Zendesk) and how it works.

Previous customer support experience is preferred, however generic customer service skills and an indication of interest to work within IT or extra learning that demonstrates IT or technology is of interest would be desirable.

Skills required:-

Good customer service skills

Ability and confidence to speak to clients and internal teams

Good communication skills both written and verbal

Organised

An interest in IT or technology

A Level / BTEC education or equivalent

Due to the high volume of applications we receive, only short listed applicants will be contacted in relation to this vacancy. We do however value your details and will retain them on file to enable our consultants to contact you should a suitable opportunity arise.

Byron Recruitment Limited (BRL) trading as Byron Finance and Byron Technology operates as an Employment Agency and an Employment Business. BRL is committed to equal opportunity and diversity. BRL is a member of the Recruitment and Employment Confederation (REC). Upon application to this vacancy you accept the Privacy Policy, Disclaimers and T&C’s which you can read in full on our website.

 

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