Overview: Software Customer Support – hybrid 1 or 2 days a week job vacancy in Surrey recruiting now
Employer: Byron Recruitment
Location: Surrey, United Kingdom
Employment Type: Permanent
Our client is a successful award winning software company with an expanding client base.
You will be working as part of a team that supports over a 500 SME clients on the software and users of the platform.
You will be trained on the function and workflow of the software platform and understand the ticketing system (Zendesk) and how it works.
Previous customer support experience is preferred, however generic customer service skills and an indication of interest to work within IT or extra learning that demonstrates IT or technology is of interest would be desirable.
Good customer service skills
Ability and confidence to speak to clients and internal teams
Good communication skills both written and verbal
An interest in IT or technology
A Level / BTEC education or equivalent
Due to the high volume of applications we receive, only short listed applicants will be contacted in relation to this vacancy. We do however value your details and will retain them on file to enable our consultants to contact you should a suitable opportunity arise.
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