Overview: Service User Caller job vacancy in South Glamorgan recruiting now
Employer: Venn Group
Location: South Glamorgan, United Kingdom
Employment Type: Permanent
Public Sector Recruitment Solutions
Service User Caller (fully remote)
Length: 1 month
Hourly Rate: £14 – £15 per hour via umbrella (or 13.50 PAYE, inclusive of holiday pay)
Hours: 37.5 Monday – Friday (9-5)
Venn Group are currently working with an NHS organisation in Cardiff, who are seeking a Service User Caller to provide temporary support for up to 1 month.
This is a full-time role working up to 37.5 hours a week, and fully remote.
You will be responsible for calling Intermediate Care service users who have consented to answer a questionnaire and take part in a semi-structured interview. There are 200 interviews to undertake (200 questionnaires and 5 semi-structured interviews) within the month.
The successful candidate will ideally have experience conducting patient experience interviews, or experience in something similar.
To apply for this role and for more information, please send your updated CV to Louise McDonald at
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
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