Senior Professional Systems Analyst-SQL-Triggers-Table creation job vacancy

i3 Resourcing

Overview: Senior Professional Systems Analyst-SQL-Triggers-Table creation job vacancy in London recruiting now

Ref: JS-JM/I3/SPSA
Employer: i3 Resourcing
Location: London, United Kingdom
Salary: Benefits
Employment Type: Permanent

Job Details:

Senior Professional Systems Analyst – SQL – Oracle – Triggers – Table creation

Permanent

Fully Remote

£45,000 – £46,000 + Benefits

SQL- Oracle Stored procedures/Triggers/Views/Functions/Indexes. Table creation and maintenance requiring detailed data entry.

To support my client’s insurance software implemented across London Market, General, and Health insurance markets. The support team support sits across an international footprint, with clients opting for either dedicated or non-dedicated team support. The role requires the use of SQL Server and other application tools to provide issue resolution in line with contracted SLAs as well as helping develop additional functionality as required by clients. A Senior Support Analyst will also be expected to provide elements of mentoring and training to team members and to support the role of the Support Manager when required.

SQL- Oracle Stored procedures/Triggers/Views/Functions/Indexes. Table creation and maintenance requiring detailed data entry.

Key Accountabilities and Responsibilities:

Supporting client’s existing configurations and day-to-day queries.

Using analytical skills to debug and troubleshoot configuration or systemic issues.

Conduct triage and analysis of support requests from the client whilst adhering to contracted SLAs.

Estimation and design of solutions to insurance issues.

Gathering and interpreting client business requirements.

Documenting and planning of fixes/changes required.

Development of fixes/changes utilizing both SQL Server/Oracle application tools.

Conducting developer testing and peer reviews.

Deployment of fixes/changes into client systems adhering to client-specific release processes and audit requirements.

Communicating with clients at all stages of the development life cycle to provide excellent customer service.

Demonstrate fixes/changes with end-users and assist in QA and UAT testing efforts.

Work a shift pattern or on-call rota within the support team to cover core contracted support hours if/when required (dependent on client and product experience).

Have the experience to independently support a client (or group of clients) with BAU issues through the full development life cycle without the need for assistance.

To design, develop, review and execute system test scripts.

To prepare technical system documentation as a reference for testing and support as required.

To proactively and effectively work with internal and external teams when required to achieve issue resolution.

To proactively escalate issues with the line manager when required.

To proactively ensure that coding standards and best practice approaches are adhered to and updated when required.

Entering time reporting into the current time reporting system on a weekly basis to allow invoicing to occur.

Provide mentoring and training to team members.

To provide cover and assistance to the support manager when required and to assist with release management and client meetings.

SQL- Oracle Stored procedures/Triggers/Views/Functions/Indexes. Table creation and maintenance requiring detailed data entry.

Essential Skills/Qualifications:

Excellent problem-solving skills.

Knowledge and understanding of database design best practice

Worked in either a BA or second-line software support role

Ability to produce documentation to a high standard.

Ability to work on your own as well as part of a team.

Excellent communication skills across all communication mediums including face to face meetings, conference calls, web ex sessions, status reports, and email correspondence

Ability to advise and influence client directions in relation to scope, time, costs, and approach.

Ability to take decisions at the appropriate time, considering the needs of the situation, priorities, constraints, and the availability of necessary information.

Self-starter.

Availability to travel to client sites both domestic and international should the need arise.

Hard-working, enthusiastic and enjoys being challenged.

Able to demonstrate examples of learning new software tools/products.

Minimum 2 years active experience in using SQL Server/Oracle. Must be confident in all aspects of SQL including:

Stored procedures/Triggers/Views/Functions/Indexes.

Table creation and maintenance require detailed data entry.

Senior Professional Systems Analyst – SQL – Oracle – Triggers – Table creation

Permanent

Fully Remote

£45,000 – £46,000 + Benefits

SQL- Oracle Stored procedures/Triggers/Views/Functions/Indexes. Table creation and maintenance requiring detailed data entry.

 

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