Salesforce Support Team Leader job vacancy

Resource on Demand

Overview: Salesforce Support Team Leader job vacancy in Not Specified recruiting now

Ref: e7afb69d-f4e5-4295-bdba-0369d1e732a3
Employer: Resource on Demand
Location: Not Specified, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Are you an experienced Salesforce Administrator who wants to work in a Salesforce Support Team Leader role?

Do you want to work for a company that is a Salesforce Partner with ambitious growth plans over the coming year?

Do you want to work from home and are currently based in the UK?

RESPONSIBILITIES

To keep up with demand from customers, and to ensure the team is processing customer support duties correctly, our client has created this new role. As the Salesforce Support Team Leader you will be responsible for growing a Salesforce support team to provide exceptional customer service to this Salesforce partner’s end-clients. You’ll work to provide first class service, whilst prioritising and escalating support issues to the technical team.

SKILLS

As the Salesforce Support Team Leader you must have the following skills:- Background in providing 1st / 3rd line support for Salesforce implementations- Knowledgeable about implementing and upgrading Salesforce solutions- Proficient at analysing Salesforce issues to identify root cause and possible solutions- Deeply knowledgable around Salesforce system administration

EXPERIENCE REQUIREMENTS

Ideally some experience within a similar position would be advantageous.

QUALIFICATIONS

Salesforce Certified AdministratorSalesforce Certified Advanced Administrator, is desirable

 

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