Sales Support Administrator | Hernshead Recruitment Ltd

Hernshead Recruitment Ltd

Job Title: Sales Support Administrator
Employer: Hernshead Recruitment Ltd
Location: Berkshire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 221392744

 

Job Details:

Our client, a fantastic supplier of Digital workplace solutions are looking to hire a sales support admin to assist in the growing operational side of the business.

They are experts in the field and looking for someone with a great background in relationships and customer support.

Overview of the role:

  • Maintaining the data integrity of our in-house support/helpdesk systems
  • Assisting with the preparation of customer support renewal quotes, to include confirming correct kit lists, requesting quotes from suppliers, verifying quote content and raising quotes on Dynamics
  • Creating support contract documentation and updating all associated company records
  • Entering and updating opportunities, deal registrations and quotes on supplier portals
  • Daily maintenance of supplier portals and providing the Sales team with accurate pricing
  • Dealing with customer orders, to include placing purchase orders, liaising with the Project Management team, invoicing and registering support lines on our inhouse helpdesk system and with the manufacturers
  • Communicating with suppliers for pricing requests
  • Supporting the Sales and Operations team with other administrative duties

Desired skills and qualities:

  • Excellent organisational, literacy and numerical skills
  • Networking industry experience
  • An excellent eye for detail, ability to work under own initiative and multi-task
  • Experienced in Excel and, ideally, Dynamics
  • Strong interpersonal and communication skills
  • Experience of working in a customer focused environment

What we can offer you:

  • Workplace pension
  • Company Bonus Scheme
  • 25 days holiday per year, excluding Bank Holidays
  • Hybrid working

 

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