Sales Order Processor Administrator job vacancy

Copperfield Recruitment Ltd

Overview: Sales Order Processor Administrator job vacancy in Surrey recruiting now

Ref: 2ea3af8d-23b7-4297-b563-f9d1c94db8bf
Employer: Copperfield Recruitment Ltd
Location: Surrey, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Sales Order Processor/AdministratorThe role will provide administrative support and co-ordinate the activities of the highly focussed and skilled service team. There will be many opportunities to develop the role into other service related areas, including owning and resolving calls as well as commercial development of the service department and associated activities.The successful candidate will be working at the front-line of the company and will be actively involved with international end-users and customers, first class communications skills are therefore essential.Key Accountabilities

  • Administration and co-ordination of the service department, from new enquiries through to repair processing, progressing and despatch.
  • Checking service E-mails and ensuring all have been responded to and the customers are aware of progress
  • Telephone support for all incoming calls
  • Booking logs on the service database
  • Responding to customers requests and providing updates on their repairs
  • Arranging despatch of parts and repairs
  • Arranging orders with purchasing and progressing these orders directly with the supplier
  • Arranging on site visits for engineers, both home and abroad
  • Progressing all repairs through the workshop and inspection departments
  • Assisting with quotations for repairs and products
  • Administration, audit and update of the loan spreadsheets and database

Experience & Skills Required

  • Must have excellent administration skills, highly organised and ability to prioritise
  • Good attention to detail
  • PC literate with Intermediate / Advanced Excel, Word and Outlook skills
  • Team player with excellent communication skills including a first class telephone manner and written skills

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

 

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