Overview: Sales Estimator job vacancy in London recruiting now
Ref: 216933063
Employer: Confidential
Location: London, United Kingdom
Salary:
Employment Type: Permanent
Job Details:
Responsibilities and duties for the role will include:
Maintaining, developing and managing customer relationships.
Cross and up-sell the company s full product range where possible, whilst keeping the best interests of the client in mind
Working collaboratively with other departments to understand and meet the potential customers needs
Logging and maintaining all relevant customer and lead information in the CRM database
Understanding key products and communicating the benefits and key attributes to potential clients
Being aware of project cost implications and avoid any pricing pitfalls
Working together with relevant stakeholders to resolve pricing, invoicing, credit, payment and/or shipping discrepancies for clients
Dealing with questions, complaints and providing conflict resolution in a professional manner
Preparing proposals within the quote model of a professional and detailed standard
Ensuring that handovers to the Operations department are of an excellent quality and complete with all required information
Liaising with suppliers and obtaining competitive quotations
Liaising with other departments, including Production, Logistics and Finance, to support with the successful completion of all projects
Interacting with Sales Managers regarding client based tasks & market information
Assisting the sales team if and when necessary should workloads permit to ease that of others
Key attributes/skills and qualifications:
Ability to estimate projects from concept to quote completion and to understand drawings and bills of quantities
Knowledge of a CRM or similar system
A working understanding of our ERP system, Microsoft Dynamics Navision (desirable)
Knowledge of AutoCAD and Microsoft Project (desirable)
Ability to communicate effectively and liaise with clients, suppliers and internal departments such as Sales, Finance, Production and Logistics
A friendly, outgoing nature – enjoying talking to customers on the phone is a must!
A high level of proficiency in Microsoft Excel, Word and Outlook
Strong organisation skills and the ability to multi task
Excellent attention to detail and the ability to reply efficiently and without delay
Effective communicator and team player
Site survey skills and an understanding of the self-storage industry (desirable)
You may be required to visit the site/store and to undertake a building survey of the clients key requirements as well as attend trade shows/fairs
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