Sales Administrator | People By People

People By People

Job Title: Sales Administrator
Employer: People By People
Location: London, United Kingdom
Employment Type: Permanent
Reference Number: 0d3c4e0d-420d-4bba-93cb-29a39d731edf


Job Details:

Sales Administrator – Market leading Estate Agent – Office based role in Crouch End or Islington

Estate Agency, Sales Progression or Paralegal experience is a huge bonus

  • Accountable to Sales Director

  • Salary OTE £30,000 – £35,000 subject to experience.

  • Hours – Monday to Friday – 8.45am – 6pm

Administrator Key Competencies include:

  • Commitment to delivering excellent customer service.

  • Effective and efficient time management skills.

  • Ability to use your own initiative and equally part of a team.

  • Being a proactive communicator and managing expectations.

  • Positive and professional attitude.

  • Passionate about helping others and delivering solutions.

  • Confident communicator with fantastic listening skills

  • Enhanced communication skills to ensure engagement across the business.

  • Willingness to learn, improve and be better.

  • Ability to remain calm under pressure.

Administrator Key Responsibilities include:

  • Send Terms & Conditions for all instructions.

  • Review and check proof of funds for all purchases (mortgage and cash).

  • Complete AML checks for all instructions.

  • Complete AML checks for all transacting buyers.

  • Initiate communication with sellers and buyers to organise solicitor leads and manage timeframes.

  • Weekly meetings with the sales team to lead pipeline updates and client care.

  • Assist the sales team to ensure knowledge and standards are withheld.

  • Manage the full sales progression and related chains.

  • Update both clients and buyers weekly via phone and email.

  • Regularly operate and update the CRM system.

  • Follow up pre-completions checks.

  • Create and maintain a post completion process including congratulation gifts, anniversary gifts and check ins.

  • Liaise with Solicitors, Mortgage Lenders, Estate Agents, Vendors and Purchasers providing an open line of communication and ensuring issues are resolved.

  • Producing Weekly and Monthly reports to Sales Director.

  • Monthly/Quarterly meetings with the Sales Director to discuss future plans and improvements to the operation.

  • Operate within the office to the acknowledged standards of the company.

  • Promote and maintain company reputation, upholding company values and culture.

  • Make an effective introduction of all ancillary services that the company may have to offer from time to time both directly and via introduction to Client Services Department.

  • Send invoices to solicitors and follow up through to payment.

If this Administrator role is for you, apply asap to avoid missing out



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