Overview: Sales Administrator – 3 month contract job vacancy in Surrey recruiting now
Location: Surrey, United Kingdom
Employment Type: Permanent
3-month temporary role
You will progress purchase orders from customers, matching to any existing quotes, inputting to the Company ERP and CRM systems, ensuring all internal vetting processes are completed and any export control requirements highlighted prior to confirming acceptance of the order. You will progress and email sales order acknowledgement to customers and keep the customer regularly informed on sales order status. The role will also include progressing requests for payment, liaison with the Engineering team regarding more complex customer orders, to ensure all aspects of the products are accurately reflected in the production/ordering process. Coordinate optimal despatch dates with the Production team, monitor delivery schedules and ensure the Production plans will achieve committed dates, where this is not possible, advising the external customer, sales and engineering staff, if appropriate, in sensitive customer situations, that alteration of despatch dates are necessary. You will assist with the compilation and reporting of key performance indicators and target service levels and support minimal paper/maximum digital office environment with scanning and file maintenance of documents. You will enter and maintain forecasts against sales order demand answer calls and respond to emails from customers as well as contribute to the development of new working processes and practices to improve the efficiency levels of sales order processing across the Company.
Previous sales order processing/quotation experience ideally within an engineering/ manufacturing environment
Familiarity with ERP and CRM systems
IT literate (Microsoft Office Suite)
Personal drive and enthusiasm
Strong planning and organising skills
Proven communication skills both verbal and written
Good ability to work with others
Ability to influence
Knowledge of worldwide exporting/export licences
Knowledge of import procedures including Inward Processing Relief (IPR)
Ideally educated to A level standard, preferably having studied a Business-related qualification.
Hours: 37.5 hours Monday – Friday. This is an office-based role and is not suitable for hybrid working.
Security Clearance: Candidates must be suitable for security clearance via MoD UKSV. 5 years residency in the UK is essential to obtain clearance.
£28K Pro Rata
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