Regional IT Technician job vacancy


Overview: Regional IT Technician job vacancy in Sheffield recruiting now

Ref: 17760_62eabd0263ef1a01ca3559f0
Employer: Hays
Location: Sheffield, United Kingdom
Employment Type: Permanent

Job Details:

Regional IT Technician

Regional IT Technician
Reporting to: Regional IT Manager
£22,000 to £28,000
South Yorkshire

To work and support the IT support team, covering IT infrastructure, services and solutions. The Regional IT Technician will provide support to the Yorkshire Region whilst also assisting with the central organisation systems when required.
The Regional IT Technician will be responsible for the day to day running of existing IT infrastructure within your designated academies alongside the development and implementation of new systems

Key Accountabilities
Provide quality IT support in the South Yorkshire region (predominantly)
Provide 1st and 2nd line telephone, e-mail, and face-to-face support to the Trust’s user base
Assist and provide initial configuration and troubleshooting, installation and support services
Use service desk software to manage workflow and provide timely appropriate feedback to clients and other members of the team
Develop and implement new technologies
Monitor and test existing backup and recovery & security systems Manage and maintain email systems and process user requests (in line with Data Protection legislation)
Ensure accurate records are kept of all IT hardware, software and peripherals
Develop effective working relationships within the Academies ensuring good communication at all times
Deliver training where deemed appropriate to technical staff and end users
Ensure compliance with data protection and related current legislation alongside good practise is adhered to by users

Key Responsibilities
Assist with the configuration, installation and testing of required software
Assist with making software and data available to appropriate users
Ensure that anti-virus software is installed, kept up to date and working properly on all stations
Ensure software and operating system updates are installed as appropriate
Assist with ensuring all computer hardware and peripherals are installed, configured appropriately
Maintain and troubleshoot academy systems as appropriate
Setup and issue new equipment to users of all levels
Maintain computer peripheral equipment such as printers, scanners, whiteboards, projectors; ensure that these are prepared and ready to be used
Assist with the network maintenance tasks are carried out in line with the IT standard operating procedure
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