Project Consultant job vacancy

Overview: Project Consultant job vacancy in Sussex recruiting now

Ref: 217243687
Employer: Confidential
Location: Sussex, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

We are a well-established and leading business to business IT / MSP support and Cybersecurity company, specifically focussed on the SME sector. We recognise first-hand that every business is different and as a result has different needs. As one of our core values is customer focus, we engage and work collaboratively with our customers and tailor make our solutions-based packages to fit their customer’s needs.

We are currently recruiting a Project Consultant to join our dynamic and experience team.

Overview

Reporting to the Operations Manager, the Project Consultant is primarily responsible for scoping, managing and implementing projects for the customers. The position benefits from a hybrid work pattern and the incumbent will be required to work at the East Grinstead office and has the optiom to WFH a maximum of two days a week (Tues, Thurs).

Duties & Responsibilities

The design, implementation, and support of various projects, to include Networks, Disaster Recovery, Office Moves, Microsoft related technologies: Windows Server, Hyper-V, Exchange, SQL, SharePoint, etc.

Providing 3rd Line technical support when required to support the ServiceDesk

Create and maintain customer documentation (Visio network diagrams etc.)

Providing Technical assistance to the Sales team (Presales)

Project Management

Visiting client sites when necessary

Accurately record time entries and update tickets as they are worked on

Always provide great customer service

Provide out of hours, on-call support on a rota base

Skills & Experience

3 years minimum experience in similar role/3rd Line support

Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, PRINCE2, CiscoCCNA are preferred but not necessary

Excellent troubleshooting and fault-finding skills

Good verbal and written communication skills

Working knowledge of MS Azure and O365, InTune, Autopilot

Strong knowledge of current supported MS operating systems – Server & Workstation. Install, configure, troubleshoot.

Good knowledge of supporting MS Office applications

Proficiency in Active Directory, Group Policy, DHCP and DNS

Advanced networking abilities. Set-up, configure, troubleshoot switches, routers, vLANs, wifi, VPN, firewalls

Email – MS Exchange & 365. Plan, install, configure, migration and troubleshoot

Virtualisation – Hyper V. Plan, install, configure and troubleshoot

Knowledge of domains, basic web hosting, installing SSL s

Good experience of remotely troubleshooting hardware including UPS, NAS, Printers

Experience of using Visio for network documentation

Our Core Values

Be customer focused

Be a good communicator

Be proactive in nature

Be flexible and adaptable

Be a good team member

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