Patient Development Specialist | First Military Recruitment

First Military Recruitment

To apply for this job please visit

Job Title: Patient Development Specialist
Employer: First Military Recruitment
Location: Buckinghamshire, United Kingdom
Employment Type: Permanent
Reference Number: bb57cc0a-ccb2-4ef6-ac50-175863c79619


Job Details:

EY229 Patient Development SpecialistLocation: High Wycombe, Buckinghamshire Salary: £21,000 to £23,000 per Annum DOEHours:Full time: 37.5 hours/week – Monday to Friday: 7.5 hours/day within the hours of 9.00am – 7.00pm (with half an hour for lunch).Office based however following successful training post holders will be able to apply to work remotely on an 80/20 split (80% office, 20% home).There is also a 12 month contract opportunity.Overview:First Military Recruitment are currently supporting our client in the search for a Patient Development Specialist.Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.Duties and Responsibilities of a Patient Development Specialist:

  • Ideally you will have a proven track record in customer service environment working with high volume calls.
  • You will be a good listener, a strong team player, be able to work to deadlines and have the ability to demonstrate empathy over the phone.
  • Provide a first-class service experience to ensure patients remain on our service
  • Complaint management
  • Action new patient intro calls in line with the procedure to ensure they fully understand the service provided
  • Call patients on a regular basis and assist with product information
  • Identify patient advocates – products and services
  • Work closely with the patients HCP to ensure everyone is kept up to date
  • Take an active part in all departmental meetings.
  • Action all reports within time scales set
  • Cover for other team members if required
  • Perform any other tasks reasonably requested by the Company as required
  • Work to targets set by your line manager

Skills and Qualifications:

  • Proven telephone based Customer Service background
  • Empathy towards patients with complex medical conditions
  • Proven experience of managing high call volumes
  • Possess influential and persuasive skill set
  • Excellent telephone manner
  • Excellent communication, oral and written, skills
  • Able to work under pressure
  • Able to multitask
  • Possess a ‘can do’ attitude


  • Contributory Pension Scheme
  • Private Health Care
  • Life Assurance
  • Onsite free car parking
  • Subsidised staff canteen
  • Cycle to work scheme
  • Introductory Bonus scheme
  • Free yearly flu vaccination
  • Discounts on selected products and services
  • 25 days per annum rising to 27 days after 5 years’ service (pro rata for part time)

Location: High Wycombe, Buckinghamshire Salary: £21,000 to £23,000 per Annum DOE



Apply for this Patient Development Specialist job vacancy via Bubble Jobs today.  You can find other jobs like this Patient Development Specialist job vacancy in Buckinghamshire with our simple job search feature. As well as advertising vacancies like this Patient Development Specialist job vacancy, Bubble Jobs specialises in advertising web jobs, digital jobs, tech jobs and other specialist jobs for a wide range of employers and recruiters. If you’re looking for career advice or job searching tips, then make sure you check out our blog which is updated regularly with useful advice and resources.  Don’t forget to follow us on Twitter to get the latest job updates and addition career related news and posts. Thanks for using Bubble Jobs and good luck with your job search.