Network Engineer | Concept Resourcing

Concept Resourcing

Job Title: Network Engineer
Employer: Concept Resourcing
Location: Edinburgh, United Kingdom
Salary:
Employment Type: Contract
Reference Number: 23643_221651864

 

Job Details:

Job Title: Network Operations Engineer
Location: Edinburgh or Newcastle. Hybrid 3 days on site, 2 days remote
Reporting to: Network Infrastructure Manager

Job Purpose:
Our aim is to connect organizations to secure, scalable IT infrastructure and the UK’s digital edge through a national network of data centers and cloud platforms. As a Network Operations Engineer, you’ll play a crucial role in ensuring efficient and timely provisioning of infrastructure network services for our clients.

Key Responsibilities:

  • Provide support to our core network across UK sites and international points of presence.
  • Handle various networking tasks including daily network monitoring, cabling requirements, and provisioning additional network resources.
  • Manage and maintain core and distribution network devices such as Cisco ASR routers.
  • Implement solutions meeting the needs of our core network and customer solutions.
  • Document changes and adhere to approval processes.
  • Ensure consistency and standardization of all network projects.
  • Perform scheduled core network maintenance tasks and internal network support.
  • Conduct graphing, monitoring, and configuration backups for core network devices.
  • Provide network support to different departments within the organization.
  • Handle customer communications, including cases, phone, and email requests related to our core network and customer solutions.
  • Manage network failures and coordinate escalations to management and third-party suppliers.
  • Provide regular informational updates to Account Managers and Technical Teams regarding scheduled maintenance and improvements.
  • Ensure advance notice is provided to clients for maintenance work in line with SLAs.
  • Generate innovative solutions in work situations.

Additional Responsibilities:

  • Flexibility to adjust responsibilities as required.
  • Handle confidential information professionally.
  • Adhere to organizational requirements regarding content and reporting lines.

Special Conditions:

  • Some UK travel required.
  • Some out-of-hours work required, including on-call and overtime paid by approval.

Person Specification:
Education & Qualifications:

  • HND/BTEC or related IT, Computer Science, or equivalent qualification.
  • CCNP certification or equivalent experience.

Experience:

  • Experience in customer service.
  • Working experience in Networking background.
  • Strong experience with Cisco routing/switching/firewall equipment.
  • Experience with routing protocols including MP-BGP & OSPFv2/v3.
  • Experience with MPLS technologies.
  • Experience with Cisco ASA and/or Fortinet firewalls.
  • Experience with other network technologies.

Competencies & Skills:

  • Understanding of OSI model and associated network service components.
  • Knowledge of IPv4 & IPv6 addressing and sub-netting.
  • Enthusiastic, driven, committed, and flexible approach to work.
  • Solutions-driven with excellent problem-solving skills.
  • Excellent written and spoken English.
  • Team player with the ability to work independently.
  • High degree of accuracy and attention to detail.
  • Ability to work well under pressure and to deadlines.
  • Familiarity with ITIL, project management frameworks, and network industry best practices.
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