Lead Software Engineer – Ruby on Rails [70,000 – 100,000 GBP] job vacancy


Overview: Lead Software Engineer – Ruby on Rails [70,000 – 100,000 GBP] job vacancy in London recruiting now

Ref: 60effca7c97f000017a82d11
Employer: Ticketmaster
Location: London, United Kingdom
Employment Type: Permanent

Job Details:

Salary 70,000 – 100,000 GBP per year


– Proven experience working with productive software engineering teams and writing high-quality software
Experience with Ruby on Rail that will enable you to hit the ground running is a must
A hacker’s mindset with a conductor’s heart, your passion for your craft pushes you to strive for elegance and efficiency while understanding the value of stability and durability
Independence and a willingness to take ownership over hard problems
Empathy and interest in supporting and growing your teammates and yourself via pairing, code reviews, and mentorship
A forever student, always seeking to learn and grow with and from your peers
A team mind-set: we play and win as a team; confidence is great, ego is not


– Writing new React components with our GraphQL API, building new features, and maintaining existing ones
Architecting new back-end data models and services in Ruby on Rails and Elixir Phoenix
Maintaining a positive, productive, and healthy environment on your team
Working closely with Product Managers and Designers to find the best solutions
Pair-programming with talented developers
Providing mentorship and career guidance to other developers


– Ruby
– React


Are you full-stack engineer and up for a new challenge!?

We’re growing fast (over 50% already this year) and have important roles to fill! We love live entertainment and bringing fans together for the best moments of their lives. Come make experiences happen with us.

Remote candidates welcomed!


Universe is a leader in online ticketing for virtual & in-person events. We’re growing fast due to innovations in virtual events and timed-entry ticketing. We solve for large complexity and load, serving some of the biggest names in live entertainment (e.g., Dua Lipa, Metallica, Garth Brooks, Meghan Thee Stallion to name a few) and operating in over 15 countries.

We were acquired by Ticketmaster in 2015 which accelerated our growth. With a global team over 30 strong, Universe operates independently with our own roadmap and modern tech stack (including Kubernetes, Docker, Flux, and more) and the financial backing of a Fortune 500 company. Free concert tickets are a cool perk too!


As a Lead Software Engineer at Universe, you will apply your passion for technology and live entertainment to build a world-class ticketing platform. In this deeply technical position, you’ll work closely with your team to build reliable and scalable solutions to tough technical challenges. You’ll deliver great quality code and innovative solutions while growing your skills as both a technical contributor and leader through code reviews, pairing sessions, mentorship opportunities, and both learning and teaching skills to the team. We’re a relatively small team which means you will play a significant and impactful role in contributing to our most important tech systems, informing our culture, and establishing and maintain the high technical bar we’ve established across our product.

Our clients, who include some of the world’s biggest musicians and most sought-after events, rely on Universe to provide a stable, performant, and reliable that can scale quickly to handle unpredictable demand and large traffic and data volumes. You’ll get your hands dirty writing code, architecting solutions, and contributing directly to these systems. Through continuous deployment, you’ll ship frequently and have measurable impact on our product that you can feel proud of. You’ll collaborate with talented developers, designers and product managers, using your deep technical insight to ensure we’re not only building the best software but also building the right software in the best way possible.


Universe primarily uses Ruby on Rails to serve our application data via a combination of REST and GraphQL APIs to a variety of React front-end clients. We’re constantly adopting and testing new tools and technologies within our service-based architecture, so you’ll see some Elixir, Java, and Rust sprinkled in there too.

Our primary datastores are MongoDB, Postgres, and Elastic, though we also use BigQuery. We deploy to GCP and manage our systems with Kubernetes and maintain a continuous deployment pipeline that allows us to ship quickly. Hundreds of thousands of people can come to our site vying for thousands of tickets, so we need to scale quickly and intelligently to handle this demand and prevent conflicts.


We make more fan experiences happen than any other ticketing or event company on plant earth. It’s almost magical to think about!
We work as part of a global team, which provides us with rich and diverse experiences, both personally and professionally
We build products that are used and loved by millions of users each year, who provide us with real-time product feedback, so we’re always focused on building for them
We enjoy the culture and perks of a start-up with the backing of a Fortune 500 company, including a dynamic and fast-paced working environment, free tickets to concerts and festivals, unlimited Amphitheatre shows across North America, extended parental leave, generous retirement savings plans, and four weeks of vacation per year
We work with a dynamic team of empathetic individuals as we challenge each other to build the best products possible
We collaborate with veteran engineers who encourage us to ship frequently and think outside the box, applying new technologies and techniques and leading our team to success
We mentor ambitious junior developers who rely on our guidance and experience to help them contribute, learn, and grow as developers
We take control of our career, shaping it with innovative contributions and take advantage of opportunities to grow both within Universe and the larger Ticketmaster family


Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive


We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.


We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one incredible experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.



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