Junior Service Architect job vacancy

Confidential

  • Permanent

Overview: Junior Service Architect job vacancy in Dublin recruiting now

Ref: 216895990
Employer: Confidential
Location: Dublin, Ireland
Salary:
Employment Type: Permanent

Job Details:

Role: Junior Service Architect – Cloud

Location: Dublin/Republic of Ireland

Length: Permanent Role

The Role:

A leading global IT company are looking for a Service Architect to provide support to their customers on their Cloud Adoption journey.

You will build a detailed understanding of the client’s offerings and services and how they apply to the Irish market & guide the design of Cloud solutions in line with best practices.

Key Responsibilities:

Develop and coordinate services supporting cloud architectures.
Service and design authority for Cloud solutions.
Understanding the customer’s user base & IT Operational structure.
Development of detailed end-to-end service designs.
Operational support of Cloud Solutions.
Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts.
Design of future operating and governance models.
Impact assessment (IA) of current operating and governance models against scope of work.
Process and service tooling design and integration requirements.
Writing service documentation as required by the delivery teams for use by operations.
Identify and develop ongoing support requirements and service acceptance criteria.
Work in conjunction with the overall solution owner; ability to influence the overall solution design that ensures service stability and efficiency.

Key Skills and Experience:

At least 6+ year’s solid industry experience, with 2 years working with Cloud technologies (ideally with Azure/AWS).
Detailed knowledge of service management concepts and techniques.
ITIL Certification.
Significant experience of service operating model design for major IT systems.
The ability to write coherent, concise, and readable service documentation.
A strong operational understanding of service supply chains.
Strong interpersonal communication skills and excellent oral and written communication and presentation.
Ability to influence senior stakeholders both internally and externally with varying objectives.
Innovative thinking; the ability to think conceptually in order to tackle complex problems by redefining the situation into a number of well-defined requirements.Project People is acting as an Employment Agency in relation to this vacancy

 

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