Italian speaking Technical Support job vacancy

Confidential

Overview: Italian speaking Technical Support job vacancy in Lancashire recruiting now

Ref: 216627339
Employer: Confidential
Location: Lancashire, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

FRENCH SELECTION UK
Italian speaking Technical Support
Salary: up to £28,000 p.a. (depending on experience) and £5000 shift allowance
Location: Wigan area
At commutable distance by public transport from Skelmersdale, Wigan or by car from Leigh, Bolton, Bury, Rochdale, Ormskirk, Southport, Preston, Crosby, Bootle, St. Helens, M58, Lancashire, greater Manchester
Ref: 460TSI

*office based *
*permanent*
* 24/7 services: 4 days on/ 4 days off with working hours 7am -7pm rotation 7pm-7am

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 460TSI
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established Service and IT Network provider

Main Duties:
Responsible for 1st line Technical Support to clients by providing prompt and effective technical skills to resolve any problems and incidents.

The Role:
– Deal with technical related issues with customers by providing detailed advise
– Liaise with internal departments to ensure new systems and services are implemented
– identify and diagnose problems in order assist customers to recover and continue operations
– Ensure that reported problems are dealt with professionally and in a timely manner
– Troubleshoot problems
– prioritise, monitor and escalate any technical issues as needed
– Provide network support, phone system support
– Use the ticketing system to able to prioritise customers’ issues

The Candidate:
– Fluent in Italian (written and spoken) essential
– Experience in Technical support
– Hardware and software experience an advantage
– Technically minded with interest in IT
– Excellent communication skills with a professional telephone manner
– Confident, enthusiastic and willing to learn

Salary: up to £28,000 p.a. (depending on experience) and £5000 shift allowance

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

 

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