IT Support Analyst (Manufacturing industry) job vacancy

Rise Technical Recruitment

Overview: IT Support Analyst (Manufacturing industry) job vacancy in Gwent recruiting now

Ref: 17760_62eb958c63ef1a01ca35e504
Employer: Rise Technical Recruitment
Location: Gwent, United Kingdom
Employment Type: Permanent

Job Details:

IT Support Analyst
Newport, UK
Salary revealed upon successful pre screening call

An amazing opportunity to join a global manufacturing company in a role that offers the chance to develop your skills and gain new experience in a dynamic, varied role.

This is an amazing chance to gain exposure and improve your skills, in a dynamic, forward thinking environment, working alongside talented engineers within a close knit, friendly technology team.

This company provides innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. Established In 1920, they are a global speciality material company specialising in chemical manufacturing.

In this role you will join a team of 2 advanced IT Analysts, who will be there for any support and development you may require. Alongside a well mapped out onboarding process and a set of dedicated managers to help you settle into the company, it will feel like home in no time! As an IT Support Analyst, your role will include; Installing, configuring and maintaining software / hardware components, HP computers and Cisco network systems, maintaining and updating technical documents regularly, A mixture of remote and “hands on” support, repairing and replacing damaged computer / network components, testing new software/hardware before installation and more!

The ideal candidate will have a Computer Science degree (or similar) have at least 2-3+ year’s in an IT Support Analyst role (or similar), possess analytical skills for diagnosing, resolving, and preventing infrastructure problems, competent with strong problem-solving skills, ability to deliver targets, great working knowledge of AD / Azure, MS Teams, HP and Sharp printer, Windows 10, O365, ServiceNow and have the ability to work solo and as part of a wider team.

This is an exciting opportunity for an experienced IT Support Analyst to be a part of a highly successful and established business, operating in a facility that prides themselves in their commitment to diversity, equality and inclusion along with their ambition to lead the industry to a more sustainable future to drive positive impact for their clients, people and the planet.

The role
IT Support Analyst
On site – M-F (Newport)
Full training / onboarding process
First POC for IT Support in UK
Use of Windows 10, O365, AD, Azure, ServiceNow

The person
2-3+ year’s as a IT Support Analyst
Happy with onsite work (Newport office)
Experience with ServiceNow, Microsoft, O365, Windows 10, AD, Azure
Strong communication skills (Oral and written)
Able to meet tight deadlines to adhere to all relevant SLA’s
UK driver’s license (occasional travel to distribution centre in Essex)

Reference Number: BBBH 158502

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Keisha McCaffrey at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.



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