IT Service Officer job vacancy

Ministry of Defence

Overview: IT Service Officer job vacancy in Hampshire recruiting now

Ref: 3105983
Employer: Ministry of Defence
Location: Hampshire, United Kingdom
Employment Type: Permanent

Job Details:

At the Defence Business Services (DBS) we provide crucial support to the Ministry of Defence, spanning large-scale finance, procurement and HR services. Our work allows the MOD to focus on keeping the UK and its citizens safe and we offer expertise in both service delivery and administration. We’re also immensely proud of our culture, which is rooted is inclusion, innovation and a rich diversity of people. Joining us is a huge opportunity to thrive, succeed and build significant achievements – if you share our passion, there’s a brilliant career ahead of you.

The role

We’re looking for innovative, motivated and multi-talented IT Service Officers to maintain and improve vital IT services used to deliver military pay, pensions and HR services. You’ll work with our delivery partner across a range of challenging IT delivery projects that form part of a major programme of transformation and digitisation. What’s more, you’ll also be supporting members of the armed services who’ve made incredible sacrifices on behalf of the UK as well as their dependents.

Your responsibilities will include

  • Ensuring our IT services meet operational requirements and can consistently deliver for our military and veteran communities.
  • Taking responsibility for a number of ambitious change projects.
  • Reviewing and engaging with internal and external projects to make sure any risk to ongoing operations is mitigated.
  • Collaborate with MOD contractors as well as prime suppliers to monitor IT performance and improve our services.
  • Work with architecture teams to monitor our technical roadmaps and maintain contractual compliance.

Who we’re looking for

Highly motivated and focused, you’ll be a good communicator and a genuine team worker with great attention to detail. You’ll also be ready to engage with a wide range of people and have the confidence to take responsibility for the success of your projects.

Your skills

You should have a broad range of knowledge and experience in IT projects and service improvement. In particular, we’re looking for skills in ITIL service design and service operation lifecycles.


South West: Gosport. The team you will be working with are based in Centurion, Gosport. We support flexible working patterns including occasional working from home. Please note regular visits to Gosport will be required as part of the role.

What we offer in return

As well as excellent learning and development opportunities, we offer a comprehensive benefits package including generous annual leave, civil service pension scheme eligibility, chartership and accreditation support and a variety of reward and recognition schemes. On top of this, you’ll be part of a friendly, accommodating environment where you can always be yourself and maximise your potential.

To apply, please click APPLY NOW

Closing date: 11.55pm on 15 July 2022



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