Job Title: Internal Account Manager
Employer: Trapeze Recruitment Services Ltd
Location: Kent, United Kingdom
Employment Type: Permanent
Reference Number: 220929142
Working for an expanding family run business you will be responsible for the management of key accounts in an allocated region using proven account management principles to nurture and grow the client base.
The company is located in a lovely rural setting therefore, candidates must have access to their own vehicle.
Key duties & responsibilities
- Telephone based customer service, upselling and retention
- Respond to new opportunities
- Prioritise work so that customer care is provided at all times in line with their needs
- Support the Regional Account Manager (RAM) with follow up, quotations, sending samples, organising audits & reports
- Analyse penetration reports so that upsell and cross sell opportunities are executed through sales analysis and account planning
- Pro-actively identify challenges in your area before they become an issue for your customers
- Review the performance of your sales territory on a weekly basis with the RAM
- Support route planning and call note actions on CRM for all visits
- Control sales analysis on all region customers
Required qualifications, knowledge, experience & skills
- Sales and business development experience preferred
- Excellent customer service skills with the ability to quickly develop strong working relationships
- Team player willing to participate as a full member of the team
- Excellent interpersonal and communication skills both verbal and written
- Planning and organising self to accomplish specific goals
- Initiative making attempts to influence events to achieve goals self-starter with strong problem-solving skills
Remuneration and Benefits
- Competitive basic salary plus uncapped commission
- Annual profit related bonus
- Basic Private Healthcare provided for family
Only suitable candidates will be directly contacted about this position and we will not store or process the data of candidates in any way unless consent has been obtained.
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