Insurance Claims Administrator job vacancy


Overview: Insurance Claims Administrator job vacancy in Essex recruiting now

Ref: 217223347
Employer: Confidential
Location: Essex, United Kingdom
Employment Type: Permanent

Job Details:

Theft and Fire Claims Handler

Amazing starting salary of £22,500!

HYBRID WORKING – 1 days office based, 4 days remote!

NO WEEKENDS – Monday-Friday

My client is seeking a friendly and professional Claims Handler to join their Theft and Fire Motor Claims team in Chelmsford.

The main responsibility of this role is to handle the initial calls and investigation of motor insurance Fire and Theft claims.

The successful candidate will be gathering information and assessing whether the claims need further investigations. They will also be identifying when claims can be settled promptly.

FULL TRAINING PROVIDED – No experience is necessary; however, a previous Motor Claims background is desirable.


Input/process the details of Theft & Fire Claims, ensuring claim data and costs are accurately inputted.
Answer inbound calls from customers, brokers, and accident management companies in a professional manner dealing with queries, and complaints and providing updates on claims,
Liaise with suppliers to ensure delivery of customer service
Ensure that all regulatory requirements are adhered to including the protection of client and company data.
Settle theft unrecovered claims directly through the use of engineers reports
Essential Skills:

Excellent customer service and communications skills
Strong literacy and numeracy skills
Demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Willingness to develop self and new skillsWhat’s on Offer:

25 days annual leave
5% pension contribution scheme
Healthcare benefits
Life assurance
Discounts on over 250 big retail brands

Salary – £22,500

Chelmsford, Essex


37.5 hours p/w between 8am and 6pm



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