Inside Sales Account Manager | Hunterskill

Hunterskill

Job Title: Inside Sales Account Manager
Employer: Hunterskill
Location: Cambridgeshire, United Kingdom
Salary: Bonus
Employment Type: Permanent
Reference Number: 220906827

 

Job Details:

Job Purpose

Manages the sales activities of accounts by developing and maintaining a high standard of professional customer service through timely response on quotations, order entry, complaint handling and proper scheduling of warehouse shipments.

Key Responsibilities

  • Develops and maintains with the Outside Account Manager (OAM) lists of prospects and potential new accounts to grow net business and achieve established budget targets
  • Obtains and relates customer, service and inventory data to management, maximises productivity by effectively planning, organising and managing workload
  • Displays effective use of time management skills
  • Develops and maintains business through effective use of telemarketing programs
  • Reviews market analyses to determine customer needs, volume potential, price schedules and discount rates
  • Prepares reports of business contacts, transactions and expenses

Competencies

Relationship Building – The ability to build and actively maintain formal and informal professional relationships

Networking – The action or process of interacting with others to exchange information and develop professional contacts

Sales and Business Development – The ability manage existing customers requirements and to identify and assess potential customer opportunities to increase revenue including selling additional items/services outside of original scope/quote or requirements.

Results driven/focused – Motivated by the desire to successfully achieve results to meet or exceed goals and objectives

Resilience – The ability to cope with and rise to the inevitable challenges, problems and set-backs you encounter in the workplace

Collaboration – To successfully work toward a common goal with others

Communication skills – The ability to convey information, verbally or written/presented in an appropriate manner to both internal and external stakeholders.

Time Management – The ability to make effective use of one’s own time and that of others, to effectively manage tasks and responsibilities – to get things done

Customer service – Providing appropriate assistance and advice before and after to those who buy or use our products or services.

Analytical – The ability to collect and analyse information, problem-solve, and make decisions

Problem solving & creative thinking – Making decisions and solving problems involving of varying levels of complexity, ambiguity and risk.

Computer skills – Tech literate – the ability to use systems and programmes such as Outlook, Excel, Word and PowerPoint

Language skills – Ability to listen, speak, read and write

Market and Product Knowledge – Knowledge of market and industries, competitors products and customers, our products and their application.

Knowledge, Skills & Experience

  • 2 years or more sales experience, preferably in a commercial environment or metals industry
  • Highly motivated and able to work in a team
  • Strong communication skills
  • Ability to work effectively with common PC programs such as spreadsheets (Excel) and Word with the ability to learn the mainframe program Stockmaster
  • Strong numerical skills

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