E-commerce Executive job vacancy

The Bike Project

Overview: E-commerce Executive job vacancy in Not Specified recruiting now

Ref: 848973
Employer: The Bike Project
Location: Not Specified, United Kingdom
Employment Type: Permanent

Job Details:

At The Bike Project we provide an innovative solution to one of the most pressing problems facing asylum seekers and refugees on arrival to the UK: access to transport when living on a limited income, which for asylum seekers is as little as £5.66 per day.

Our mission is simple: each year we match refugees and asylum seekers with the many thousands of bikes that go abandoned or unloved around the country. We then go on to support these new bike owners to realise the emotional, practical and physical benefits of cycling.

10 years since that first bike donation, we are about to donate our 10, 000th bike and have expanded the project to include multiple programs, from refugee befriending services to women-only cycling classes.

We have supported tens of thousands of refugees to get access to bikes, learn to cycle and created a community of colleagues, refugees, volunteers and supporters. And we ve grown rapidly in the last few years, from £720k turnover in 2018, to £2.2m turnover in 2021

Despite our successes, this is just the start. The demand from refugees for our work far outstrips our ability to meet it so we are looking to continue to grow until every refugee in the UK has the opportunity to start cycling.

If you want to be a part of that, read on!

About this role

This is where you ll come in – if you choose to apply for the amazing role of Ecommerce Executive. Our ecommerce and retail arm has grown leaps and bounds since 2019, and we need someone brilliant to help take us to the next level.

Why you should apply:

If you care about refugees and asylum seekers, and want to work for a non-profit – then this is the job for you.

Working in the wider marketing and fundraising department, you ll be part of a team of five and report into the Head of Marketing and Fundraising.

The role has real responsibility and autonomy. With plenty of support and a great on-boarding program, you ll nevertheless be able to jump straight into managing and planning campaigns.

What you ll work on:

Work closely with the Digital Marketing Manager and the Retail Staff to define site updates in-line with the marketing calendar, planning to ensure timely execution.
Set-up and upload new products, offers, text links and banners with accuracy across our websites and other digital properties including Ebay.
Ensure the customer journey and site standards are optimised and achieved on the site. (Product, content and SEO links are commercialised)
Responsible for growing our organic traffic profile via our Google Grants account.
Suggest and implement recommendations using our SEO tools to improve our quality scores, reduce page errors, broken links and improve relevancy for important keywords.
Continuously improve campaign performance through A/B testing of creative, placement and targeting combinations to improve customer conversion rates, exit pages, bounce rate.
Be proactive to develop business growth with new and existing customers.
Work closely with the operations and retail team to always ensure the inventory is covered.

Platforms you ll work on:

You don t need to be familiar with all of them, we will train you!

Email Platform (Campaign Monitor)
Google Analytics and Google Tag Manager

This job may include working with vulnerable people in challenging situations. As such, a DBS basic disclosure will be required. An openness and sensitivity to religious and cultural differences is essential when interaction with bike recipients.

How to apply!

We welcome applications via our website.

This role is mostly remote, but you must be able to attend some meetings in our HQ in Brixton, London, as well as occasional events and site visits



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