Data Ops Technician job vacancy

Confidential

Overview: Data Ops Technician job vacancy in Not Specified recruiting now

Ref: 216867100
Employer: Confidential
Location: Not Specified, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Data Ops Technician – Up to £30,000 + Fully Remote + Leading eCommerce Tech Business + International Opportunities + 33 Days Annual Leave + Career Progression!

The Company:

We are working with a market leader who are experiencing significant growth. They have a large product portfolio, exciting developments amongst their customer base, and an ongoing roadmap towards further growth and success. As such, they are looking to add a Data Ops Technician to their team.

You will be joining a team of experienced industry professionals to work with some major brand names, in an international tech setting. This is a fantastic opportunity to further your career and to join a high-growth, friendly company with good career potential.

The Role:

An exciting opportunity has opened up for a highly motivated and organised Data Ops Technician to join the growing in-house Client Services Team. The role will involve analysing and preparing data from clients to integrate into the existing retail application. This is a customer focused role.

A minimum of two years industry experience is required and technology/software industry knowledge is desirable but not essential. A background in B2B is also highly desirable.

Key Responsibilities:

What We Are Looking For:

* Managing and maintaining systems and processes to ensure data integrity / quality and customer satisfaction.

* Managing customer requirements and expectations.

* Ensure system and data quality by displaying a passion for attention to detail.

* Setting up new systems as part of the customer onboarding projects. Configure and maintain global customer systems.

* Development of improved analytical tools and processes.

* Testing ad-hoc system improvements, bug testing and new software version regression testing.

* Management of Jira tasks

* 2nd line support as appropriate (if data related, otherwise liaison with QA team)

* System and Feature demonstrations

* Power BI and reporting admin

* Contribute to the development of our culture and uphold our company values.

* Commitment to continuous improvement within the business in order to meet financial and performance targets.

You will work with and support the following teams:

* Development/QA teams: To assist in configuration, testing and rolling out new features and functionality.

* Support team: To take ownership of data/configuration specific tickets as part of 2nd line support

* Account management: To support account management and product with customer issues, requirements and new opportunities.

* As you will be working within a team environment and liaising with customers / various internal departments, your communication skills must be very strong, both written and verbal.

The ideal candidate will have at least 2 years of experience.

Technical Competencies:

* Experience of using Microsoft Office 365 is essential, particularly strong Excel skills.

* Strong mathematical skills are essential.

* An understanding and experience of databases and database query tools are advantageous. Basic SQL desirable.

Qualifications and Requirements:

* Strong analytical skills giving the ability to analyse large data sets and prepare for integration into the application.

* Ability to manipulate data and extract reports that meet internal and external client requirements.

* Automotive experience would be preferable. Dealership (retail / retention), manufacturer or finance provider experience would be particularly desirable.

* Demonstrate a passion for attention to detail.

* Demonstrate a commitment to continual improvement, in personal development, processes and system functionality.

What is On Offer:

The Data Ops Technician will receive a competitive salary of up to £30,000. In addition, you will be joining a growing global business with career opportunities and benefit from:

* Remote working – mostly home-based.

* Leading Tech business & project/product portfolio.

* 33 days annual leave.

* Career progression.

* Company Pension.

* Healthcare + benefits package

 

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