Customer Support Administrator job vacancy

Adecco

Overview: Customer Support Administrator job vacancy in Buckinghamshire recruiting now

Ref: 9e2d8f20-25fa-4be2-a85e-701c0f2b9b89
Employer: Adecco
Location: Buckinghamshire, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

My client based in Stokenchurch is looking for a Customer Service Administrator to support within the sales team with processing customer orders, responding to customer requests effectively, and to be pro-active in ensuring the business meets and exceeds, the expectations of customers ensuring the business remains their supplier of choice.

Other duties will involve:

  • Load all sales orders and schedules on to WinMan ERP (Enterprise Resource Planning) system
  • Manage outbound shipping dates to customers and run ‘Shipments’ regularly throughout the working day
  • Liaise with the sales team and other departments to improve processes, efficiencies and reduce errors
  • Book on all international shipments and load details onto the group dispatch tracker
  • Respond to all Proof of Delivery requests, providing signature and images to customers where required
  • Ensure customers are set up correctly and within a reasonable time period

The successful candidate will have exceptional customer service and strong attention to detail skills, as well as previous administrative support experience within a sales environment. You must be able to work independently and within a team and demonstrate initiative. Previous experience within an OEM (Original Equipment Manufacturer) environment advantageous.

In return, my client offers a benefits package which includes 23 days annual leave, rising to 25 with service + bank holidays, health cash plan and pension scheme, life insurance and an annual bonus + more!

If you would like to hear more about this exciting opportunity, please contact Adecco Aylesbury on !

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

 

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