Customer Service Sales Executive (Inbound) job vacancy

Zenith People LTD

Overview: Customer Service Sales Executive (Inbound) job vacancy in Northumberland recruiting now

Ref: e315ceb5-fea3-4111-8230-802b8c521886
Employer: Zenith People LTD
Location: Northumberland, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

This is an exciting opportunity to join a team of a forward thinking, well-established company. The business pride themselves on outstanding customer service and innovative ideas. The management team have over 35 year s experience within in the sector but works with a youthful exuberance and energy to produce engaging and impactful products for our clients.

We are looking for individuals who are confident, engaging communicators and are totally customer focussed to join our small and friendly team. You should be passionate about customer service, exceeding targets and building strong client relationships.

Key Duties and Responsibilities:

  • You will be the point of contact to customers dealing with their sales enquires via emails and inbound calls.
  • Onboarding new clients – taking briefs from customers and finding best solutions for them.
  • Developing trusted relationships with customers and providing excellent customer service throughout.
  • Responsible for processing new orders, sourcing item and preparing quotations.
  • Liaising with Business Account Executive and Account Manager colleagues
  • General administration duties

Requirements:

  • Previous customer service experience
  • Strong IT skills and the ability to pick up new systems and products quickly
  • Excellent communication skills
  • Capable of working in a fast-paced environment where you will have multiple projects on the go at once
  • Driven to achieve and exceed targets
  • Willing to go the extra mile

In return, there is a competitive salary with relaxed, friendly and supportive working environment with scope for career progression.

 

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