Customer Service Coordinator / Administrator | Office Angels

Job Title: Customer Service Coordinator / Administrator
Employer: Office Angels
Location: Devon, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 2a6ccf7c-d917-46da-90b3-f9e863c76763

Job Details:

We’re excited to be working with a family run business who are looking for a Customer Service Administrator to join their team!

Job Title: Customer Service Coordinator / Administrator

Location: Exeter

Full time: Monday to Friday 9:00am – 5:30pm

Salary: £25,000 + a yearly bonus

Benefits: Free parking, company pension, holiday pay plus Bank Holidays, performance related bonus scheme.

The Company: Our client is highly successful family run and owned company specialising in local, National, European, and international furniture removals and storage with 3 depots across the Southwest.

The Role: This position will occupy a large role in our customer’s moving journey, ensuring they receive the assistance and information they require. Our client strives to provide a great working environment and culture for their small team and an excellent service for our customers whilst they’re navigating a big change in their lives.

Responsibilities include:

• Respond to and manage enquiries via phone call, email and sometimes in person.
• Provide information to customers regarding our services.
• Using internal systems to input and update customer information, filing and digitising of files.
• Taking bookings, organising contracts and processing payments. Organising and understanding the required paperwork for UK, European and International removals/shipments to assist our Operations Team.
• Collating paperwork pre and post removal for our operative crews.
• Look after stationary stock and orders.
• Large amount of customer service to ensure a friendly and efficient moving process.

Essential Skills

• A good working knowledge of Microsoft Office applications such as Outlook, Word, and Excel.
• Must have a polite telephone manner.
• Must be accurate with a good eye for detail.
• Excellent communication and organisational skills.
• The ability to work effectively both independently and in a team.
• Ability to look after a team of 2 to ensure all necessary tasks are undertaken.

To apply: If you are interested and would like to apply, either send your CV to , apply online or call Sarah on .

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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