Customer Service Administrator – Luton job vacancy

Confidential

Overview: Customer Service Administrator – Luton job vacancy in Bedfordshire recruiting now

Ref: 216869216
Employer: Confidential
Location: Bedfordshire, United Kingdom
Salary: full training provided
Employment Type: Permanent

Job Details:

Customer Service Administrator

INBOUND CALLS ONLY

Manufacturer of Security/Fire systems

LUTON

OFFICE BASED ROLE

THIS IS AN OFFICE BASED ROLE, FULL TIME POSITION!!!

**Office hours are circa 08:30 to 17:00**

I am seeking a confident person to join a busy friendly Customer Service team, must be IT Literate and have a good telephone manner.

Job Title: Customer Service Administrator
Region: Office based in Luton
Salary: Salary: up to £23,000 per year + circa £1500 Bonus
Hours: 37.5 hours per week
Holidays: 20 days + bank holidays
Probation period: 6 months
JOB DESCRIPTION:

Dealing with inbound calls/Quotes and queries
Handling quotes, generating, processing and chasing quotes and orders.
This role is predominately dealing with inbound calls and heavily admin orientated
There is a good amount of admin that goes hand in hand with this role
Building and maintaining valuable business relationships
Contacting customers regularly to ensure their requirements are fulfilled
Providing an exceptional level of customer service, advice, expertise, stock and price enquiries
Outbound calling to customers for quotation updates and promotion offering
Ensuring all aspects of customers’ accounts are maintained in good order
General Admin duties, keeping areas of work tidy and clean
Office hours – circa 08:30 to 17:00About you:

Ideally stem from a customer service background, will consider telesales, call centre backgrounds from a variety of sectors, WILL CONSIDER OTHER BACKGROUNDS aslong as you have the right personality attributes – clear communicator, confident, team player, out going etc, motivated and driven.
Good and clear telephone manner
You will be a tenacious, positive and confident person with the ability to make genuine connections with people from a wide variety of backgrounds.
You will also display a desire to develop business, maximise opportunities
No previous technical knowledge is required as training will be given
This is an excellent opportunity to develop your career by working in a challenging, fast paced environment.
IT Literate
Must be well organised with good telephone and standard admin skills.If this role is of interest to you, please apply today or contact Jaimie Dickson-Davies on (phone number removed) or email (url removed)

 

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