Customer Service Administrator job vacancy

Confidential

Overview: Customer Service Administrator job vacancy in Yorkshire recruiting now

Ref: 216902570
Employer: Confidential
Location: Yorkshire, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Hours: 8.30-5 M-F 30 mins lunch

Hols: 31 (including bank holidays)

Free Parking

Staff Discount

Due to continued growth, we require an additional Customer Service Administrator to join our team in Sowerby Bridge.

The role is in a busy and fast paced office environment so requires someone with excellent attention to detail and who naturally builds relationships. On a day to day basis, you will be answering calls, inputting orders.

What are we looking for?

* Demonstrate customer service focus

* A positive attitude with bags of personality

* Love working as part of a team

* Excellent communication skills both face to face and via the telephone and IT literate

* Are hands on, want to learn and resilient by nature, with a positive work ethic and great attitude

My client are passionate about creating great experiences for our customers. Your responsibilities be:

· Taking order over the phone/email, inputting orders onto the system.

· Keeping regular contact with existing customers to ensure their account is accurate, up to date and the customer is satisfied with the service provided.

· Answering all customers enquiries, advising on delivery dates, price increases and/or offering alternative products.

· Raising customer quotes

· Managing and maintaining the product specifications data base

·· Invoicing – matching invoice to delivery notes

· Filing of all documentation such as delivery notes and sales orders daily

· Dealing with Trade counter customers

Successful applicants must have an excellent eye for detail, be highly organised and people focused

 

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