Customer Service Administrator job vacancy

Confidential

Overview: Customer Service Administrator job vacancy in Yorkshire recruiting now

Ref: 217222141
Employer: Confidential
Location: Yorkshire, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

I am currently recruiting for a Customer Service Administrator for a UK based manufacturing company in Leeds.

The role will involve acting as first point of contact for all Inbound Customer Service enquiries via telephone and email, resolving any queries on their products and offering resolutions.

You will receive a basic salary of £25,000 Per Annum, Monday-Friday hours with an early finish on a Friday. You will also receive private health care, free on site parking and much more.

Duties –
Receive Inbound calls and emails from customers via telephone and email
Respond to general queries around their products
Handle complaints and offer first time resolutions
Process Customer Orders on their internal systems
Provide updates on orders and estimated delivery times
Ensure that all systems remain up to date at all times

What are we looking for?
Previous experience within a Customer Service role
Excellent verbal and written communication skills
Be able to handle complaints effectively
Good time management and be able to work in a fast-paced environment
And good understanding of using MS office & internal systems

Benefits –
Basic salary of £25,000 Per Annum
28 days annual leave
Monday-Friday hours – Early finish on a Friday.
Private health care
Free on site parking
And regular social events

To find out more, click apply today.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

 

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