Customer Service Administrator job vacancy

Confidential

Overview: Customer Service Administrator job vacancy in Surrey recruiting now

Ref: 216863184
Employer: Confidential
Location: Surrey, United Kingdom
Salary:
Employment Type: Contract

Job Details:

Customer Support Administrator
Godalming
Contract position
£20,000 – 23,000

A fantastic market leading brand in Godalming are seeking a forward thinking, passionate and customer focused candidate to join their team. Working in fun and friendly offices along with hybrid work from home days too, this is a brilliant opportunity to build a long lasting career. This is a multi-facetted role dealing with client account management, administration, and day to day support as required.

As part of this fantastic team you will:

Be the first point of contact for both internal and external customer related issues
Identify any issues and report these to the management team
Be responsible of ticketing queries, ensuring these are actioned in a timely manner
Sharing knowledge of customer accounts to team members
Work alongside the Account Managers in managing the customer accounts on a daily basis
Daily administrative tasks as required including internal and external email correspondence
Updating the system on clients’ activity
Assist the team with any other ad hoc duties

The Ideal candidate will:

Have excellent communication skills and be a team player!
Have great attention to detail with a good knowledge of Microsoft office
Be collaborative with a solution-focused approach
Enjoy working a busy setting and be a problem solver
Want to build a career

So what benefits will you receive? In return you would be working within a fantastic organisation plus, 2 days’ work from home, health insurance, option to purchase extra holidays and pension to name a few. Apply now so not to miss out

 

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