Customer Service Administrator job vacancy

Confidential

Overview: Customer Service Administrator job vacancy in Essex recruiting now

Ref: 216861937
Employer: Confidential
Location: Essex, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

Are you passionate about working for a growing and ambitious company? Pure Chelmsford have a fantastic opportunity for a bright and friendly Customer Service Administrator looking to work in Ongar.

The role will be providing assistance/support to the customer service manager, Sales & Operations Team liaise with suppliers, clients and processing orders.

Main Duties:
• Build and maintain good relationships with all key suppliers
• Field all enquiries from customers, in-house staff, Group company staff & suppliers in an efficient and professional manner.
• Ensure all new clients are credit checked and approved by Accounts manager before processing any orders on their behalf
• Ensure the customer is always receiving a service/experience that is considered exceptional, encouraging them to continue to consider us as their preferred supplier.
• Chase suppliers
• Responsible for logging onto to main manufactures,
• Schedule deliveries
• Check delivery of goods from all suppliers for all under your responsibility are received into our logistics platform in time to achieve scheduled delivery to customer.
• Check all returned supplier delivery notes and file in appropriate job file.

Key Requirements
• 2 years’ Customer Service office experience
• Order processing experience
• Must be computer literate with knowledge of MS Excel, Word & Excel.
• Good interpersonal skills.
• Good eye for detail
• Deals well with pressure

 

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