Customer Service Administrator | Adecco

Adecco

Job Title: Customer Service Administrator
Employer: Adecco
Location: Essex, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: bc580c81-d824-41ea-849d-d810105b322e

 

Job Details:

Customer Service Administrator

Colchester – Own transport is essential

Temporary Ongoing

9-5pm – Monday-Friday – 40 hrs – Full time in the office

£10.42ph – £12ph + Holiday, Pension & Adecco Benefits

Are you someone who thrives on delivering excellent Customer Service?

Our Colchester based client is on the lookout for a proactive, enthusiastic and upbeat individual to join their small open plan Customer Service department. This is a varied position and will include updating customers over the phone, order processing, and liasing with various internal departments.

So, if you are self-motivated, confident on the phone, have strong administration skills and can work in a busy fast paced working environment, please keep reading!

Duties:

  • Customer service via the phone to answer customer queries from existing and new customers.
  • Accuracy taking information
  • Entering all data accuracy into the stock management system
  • Sales order vetting
  • Work closely with customers and other departments to solve problems.
  • Providing feedback to customers and updating them in real time on order ETA’s/production
  • Prioritise workload
  • Consult with multiple departments to ensure smooth running of each customers orders.
  • All general administration that goes alongside the day-to-day duties

Attributes:

  • Excellent customer service skills
  • Be able to build relationships
  • Problem solve and see solutions through to completion.
  • Use own initiative

Previous knowledge of MRP and ERP systems is desirable, however all training will be given.

MS Office prior experience is also preferred for this role.

Free parking on site

Why work for Adecco?

  • Candidate of the month incentives
  • Boost rewards – discount vouchers and collect points to spend!
  • Support programmes
  • Eye Care vouchers
  • Competitive pension scheme

If you are interested in this position, please apply now or phone Adecco Colchester on .

Shortlisted candidates will be required to complete a full interview with us first. Unfortunately, due to the high volume of applications, we can only contact shortlisted candidates

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

 

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