Customer Experience Partner (Care & Support) job vacancy


Overview: Customer Experience Partner (Care & Support) job vacancy in Lanarkshire recruiting now

Ref: 216894452
Employer: Confidential
Location: Lanarkshire, United Kingdom
Employment Type: Permanent

Job Details:

Trust Housing Association has a fantastic opportunity for a Customer Experience Partner (Care & Support) to join our team based in Glasgow. You will join on a full-time, permanent (35 hours per week) basis and in return will receive a competitive salary.

In return for your enthusiasm and commitment as our Customer Experience Partner (Care & Support), we will offer you:

Blended Working with flexi-time

Competitive salary £38,880 – £42,030

Car Allowance £432 per month

Pension Scheme

Paid Professional Subscriptions

Access to paid training & continued personal?development??

Generous holiday entitlement

Trust Housing Association is a national housing, support and care provider, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 3,600 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders.

What you’ll do as our Customer Experience Partner (Care & Support):

Leading our care and support services you will deliver an outstanding experience for both the customer and the business, will operate close to your staff and customers, and will be empowered to make the right decision at the right time, ensuring a seamless service delivery, right first time for every customer.

Skills and Experience required to become our Customer Experience Partner (Care & Support):

With proven experience of leading, empowering and inspiring a successful care and support team in a people and service focused organisation, driving a performance culture and developing high performing employees and teams, this is a rewarding opportunity to make a real difference.

As a qualified social care practitioner, you will have the autonomy to deliver business priorities and manage your workload within a dynamic operating environment.

Our services are located throughout Scotland, therefore, a driving licence is essential.

Closing Date: 12 noon, Wednesday 6th July 2022

Interview date: Monday 11th July 2022

If you feel you have the skills and experience to become our Customer Experience Partner (Care & Support) and you’d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you.

Blended Working

Trust operates a blended/ working model and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace (‘office’) should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and your contractual workplace will be the most appropriate for you and the requirements of the role. There are no set rules for how many days you will work from each location, and you will be trusted to work from the most suitable location for the customer, the business, the team and yourself.

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a great place to work.

We are an equal opportunities employer and welcome applications from all sections of the community.

Trust Housing Association is a Registered Scottish Charity- SC(phone number removed)



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