Customer Account Executive job vacancy

Confidential

Overview: Customer Account Executive job vacancy in Not Specified recruiting now

Ref: 216903292
Employer: Confidential
Location: Not Specified, United Kingdom
Salary: Bonus Scheme
Employment Type: Permanent

Job Details:

Our client, a well-established and national business are seeking a Customer Account Executive to join their team on a full-time, permanent and remote basis.

The successful Customer Account Executive will be the focal point for a number of key clients for the business where you will be required to maintain regular contact, ensuring customers are happy with their service whilst introducing and upselling new products and services to them.

As you will be introducing and upselling new products and services to clients any previous sales or account management experience would be ideal, however those with good customer service experience would also be at an advantage for the role.

Key Responsibilities:

– Account management of a portfolio of accounts and existing clients

– Identify potential for new products and services to be introduced to clients when required

– Ensure regular contact is made with clients, ensuring they are happy with the service on offer along with introducing any new products in line with potential openings where possible

– Complete all administrative tasks with a high level of accuracy and attention to detail at all times

– Attend events and conferences when necessary

– Update internal CRM system with client updates

– Provide a high level of customer service and account management to all clients

Key Experience:

– Previous experience in sales and/or customer service, where you have been used to introducing new products and services clients

– Previous experience providing a high level of customer service to clients at all times

– Experience speaking with clients on the phone, maintaining a high level of customer service at all times

– Ability to work both independently and as part of a team

– Confident in completing administrative tasks

– Able to build and maintain relationships with clients

This is a fantastic opportunity for a Customer Account Executive to join a thriving business who are leaders within their field.

You will be rewarded with an excellent basic salary and the potential to earn a performance-related bonus on top.

The ideal candidate will have previous experience in some form of sales and / customer service, where you’re confident liaising with clients over the phone whilst maintaining relationships.

This role will be fully-remote from anywhere in the UK with the need to travel to the office from time to time.

CVs are being reviewed so please apply now for immediate consideration

 

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