Customer Account Coordinator | Interaction Recruitment

Interaction Recruitment

Job Title: Customer Account Coordinator
Employer: Interaction Recruitment
Location: Cambridgeshire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 23643_221978620

 

Job Details:

My client based in Huntingdon is currently recruiting for a Customer Account Coordinator to join their team on a full time permanent basis Monday to Friday. Offering a salary up to £27,000 + £7,000 OTE

Reporting into the Program Manager, the successful candidate will have a keen eye for detail as they will be responsible for ensuring they exceed the customers expectations in both a commercial & operational sense.

The key focus will be to manage customer call off orders and larger project wins through the business. Working closely with the key stakeholders (Internal Sales, Materials Planning / Forecasting and Inventory Management, and Warehouse Team) to ensure the smooth running of the customer requirements are always met.

You will be working to tight deadlines with the ability to effectively prioritise workload is essential, along with the ability to interpret and manipulate various datasets in Excel to suit both internal & external stakeholder expectations.

The Key Responsibilities:

Provide exceptional service to grow existing business.

Ensure monthly customer forecasts are received in a timely manner and passed across the relevant departments within the business, Internal Sales, Materials Planning / Forecasting and Inventory Management, and Warehouse Team to ensure we are ordering & reserving the stock correctly.

Ensuring that the commercial management of the terms and conditions are adhered too. Ensuring the reservations are correct on the system in line with the individual customer forecasts.

Generate and provide a range of Management reporting, including Open Order Reports / Demand v Forecasts

Liaise with the sales team to help win new business and retain and grow current business

Personal Skills:

Excellent IT skills. Use of Excel to an advanced level is essential.

Strong organisational & excellent communication skills

Ability to analyse data and create reports

Excellent attention to detail and accuracy, is essential for the role.

Proactive personality who meets deadlines and priorities where necessary

Display drive and determination and be able to remain calm under periods of pressure

Be self-motivated team player with a collaborative, positive approach.

If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).

INDHUN</p

 

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