Overview: CRM Specialists job vacancy in Essex recruiting now
Location: Essex, United Kingdom
Employment Type: Permanent
Job Title: CRM Specialists – Product/Developer/Analyst
Salary: £34,304 – £50,296 per year – Depending on role.
Job type: Permanent, Full time – Hybrid working.
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. We are ranked in the world’s top 350 HEIs in the 2021 Times Higher Education World University Rankings and in the top ten mainstream universities in the country for the proportion of UK undergraduates in employment 15 months after graduating. We have campuses in Cambridge, Chelmsford, London and Peterborough with around 2,500 staff and 35,000 students from 180 countries. With a focussed civic mission, we are committed to working with others through education, research and knowledge exchange to enhance the economic, cultural and social wellbeing of the communities in which we work and live.
We are expanding our Applications & Digital Development team within Information Technology Services to embark on an exciting journey to implement Microsoft Dynamics 365 Customer Relationship Management (CRM) system to replace our existing on-premises implementation at ARU. We are seeking to appoint the following key roles to realise our strategic ambition to lead on the implementation and launch of the new CRM system.
Product Manager to manage the CRM product lifecycle and define the short to medium term product strategies with accountability for delivering the product roadmap and to develop the strategic direction, experience design, prototyping, build and product capability enhancement of our CRM system.
Senior Solutions Developer to be the technical lead in designing, developing, releasing and supporting software solutions, applications, and integrations relating to our new Microsoft Dynamics 365 system.
Applications Analyst with responsibility for the management, maintenance, configuration and support of the CRM and its integration into several specific student and business information applications.
* Product Manager (Grade 6) £40,927-£50,296.
* Application Analyst / Senior Solutions Developer (Grade 5) £34,304 – £39,739.
Required Qualifications and Experience:
With a degree or part qualified in a relevant professional qualification appropriate to the specific role, you will have demonstrable experience in either CRM product design, or development, release and supporting software solutions or management, maintenance and configuration on a medium to large scale MS Dynamics environment with the ability to work collaboratively across disciplines to establish innovative ideas and to implement designs. You will have a strong and effective customer focus that models the university’s values and enables IT Services to deliver excellence. If you think you could be the right person for one of these roles, we’d love to hear from you.
We offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page on our website for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.
We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
Please click on the APPLY button where you will be redirected to our website where you can find out more about these opportunities.
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