Contact Centre Administrator | Personnel Link Employment Group Ltd

Job Title: Contact Centre Administrator
Employer: Personnel Link Employment Group Ltd
Location: Hertfordshire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 220568278

Job Details:

Title: Contact Centre Administrator

Location: Hertford

Pay: 22,000- 24,000 per annum DOE

Hours: Monday to Friday 0 9:00-17:00

We are looking for permanent Contact Centre Administrators in Hertford for an immediate start.

Contact Centre Administrator Details:

• Salary: between 22,000- 24,000 per annum
• Salary review every 6 months
• Recovering unpaid monies in a timely and accurate manner
• Providing prompt and efficient service to clients
• Dealing with inbound/outbound calls
• Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
• Processing card and cheque payments
• Assisting clients with any queries and responding to emails
• Ensure daily individual and team targets are achieved
• Reporting to the management team

Contact Centre Administrator Requirements:

• Excellent customer service, communication and organisational skills
• Great telephone manner and familiarity with customer systems
• High attention to detail

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