Connected Services Mobile App Project Manager – Bracknell, Berkshire job vacancy

MAPP Ltd

Overview: Connected Services Mobile App Project Manager – Bracknell, Berkshire job vacancy in Berkshire recruiting now

Ref: dca0e9cd-60b8-49a4-91ea-95459f75f869
Employer: MAPP Ltd
Location: Berkshire, United Kingdom
Salary:
Employment Type: Permanent

Job Details:

£52K basic + lease car option, Pension, Healthcare, Life Assurance, 25 days hols, 1pm finish Fridays, 50% of the month working from home.

Exciting new role to join this truly global brand within their European Digital Customer services team to further develop their Mobile App Connective Services.

The role will be responsible for developing the Connected Services App business strategies through competitor insight and working with IT systems and Customer Division (Aftersales) to develop and maintain European Connected Services.

The role will also be responsible for the operational results of the Connected Services business (package revenue, activation numbers). The role therefore blends a number of disciplines covering project management, sales/business development, product management, as well as strategy planning.

Qualifications, skills and experience required:

  • Project management skills, including experience of successfully delivering digital projects on time and on budget.
  • Business Development experience in a role with responsibility for delivery commercial results.
  • Able to understand business priorities and take action accordingly in a timely manner, with little supervision
  • Ability both to work independently and ensure alignment to objectives
  • Confident in research, and able to select appropriate methods to fill gaps in consumer and competitor knowledge

Good working knowledge of the following:

  • Pricing and promotion strategy
  • Digital Marketing/customer communication strategy
  • Retail operation/sales delivery

Main Responsibilities:

New product development

  • Represent Sales side for Europe in model development/SED (Sales, Engineering, Development) for Connected Services
  • Prepare and present Sales evaluation report for each SED evaluation
  • Development of feature and service connectivity roadmap

Market sensing and monitoring

  • Analyse market data, consumer trends, and competitor activity to develop insights that can be used to apply actions to support business operation, or the development of new connected services.
  • Analyse company results and propose counter measures or new actions to achieve committed business plans.
  • Support the Data Manager in the creation and development of business reporting.
  • Analyse pricing, and competitor situation to propose appropriate price and promotion activities for all European markets where they offer Connected Services.

Supplier & contract management

  • Manage the agencies responsible for developing the My app, provision of data, or other related connected services.

Product and feature Subject Matter Expert

  • Become the go to expert on product functions and benefits related to Connected Services
  • Demonstrate Connected Services at internal events (eg Train the Trainer, Study meeting, Branch workshop).
  • Develop and gain insight of User Analytics to refine and improve services and business performance
  • Create and become the business project manager for continuous improvement of the app and related connected services.

Connected Services Mobile App Project Manager – Bracknell Berkshire

 

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