Application Support Engineer | CBSbutler Holdings Limited trading as CBSbutler

CBSbutler Holdings Limited trading as CBSbutler

Job Title: Application Support Engineer
Employer: CBSbutler Holdings Limited trading as CBSbutler
Location: Hertfordshire, United Kingdom
Salary:
Employment Type: Contract
Reference Number: 23643_221648861

 

Job Details:

Application Support Engineer – SC cleared

+3 months +

+on site in Stevenage

+Inside IR35

+ 325 – 355 a day

Skills:

+Applications, End User Support.

+ Windows

+SC clearance

We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role.

The Support Engineer will:

  • Provide extensive end user support for Mechanical Design application for over 3000+ users.
  • Be responsible for delivering support across 3 UK sites – Stevenage, Bolton, and Filton.
  • Assist in the definition of best practice and processes associated with Mechanical Design applications.

COMPETENCIES:

  • Good knowledge of application/s support
  • Develop effective resolutions for user problems and system errors.
  • Adaptability to different personalities and levels of user knowledge.
  • Confidently be able to present complex subjects to different target audiences.
  • Good verbal and interpersonal communication skills.
  • Ability to work autonomously.
  • 1st/2nd level operations experience with Application support team or service desk
  • Experience of working to SLA’s
  • Problem determination skills
  • Self motivation
  • Ownership and management – Able to work alone on tasks once trained
  • Methodical – Common sense
  • Communication skills
  • Problem triage
  • Team player
  • Aptitude
  • Quick Learner
  • Professionalism

KEY SKILLS

  • Windows experience
  • Onsite availability
  • Working within a Support team environment
  • Must be willing to apply for DV Sec clearance if not already held
  • SQL Awareness
  • Analytical skills
  • Log analysis competency
  • Window 2016 server knowledge and above
  • Window OS skills – Strong
  • App Packages
  • VM’s
  • Enterprise services Experience – Active Directory/DFS/Certificate Services/Keystores/IIS Web Services/Apache Tomcat
  • Security Patching
  • Release management and Change management
  • Problem Management
  • Root Cause Analysis skills

If you would like to discuss this Application Support Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

 

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