Application Support Engineer | Austin Fraser

Austin Fraser

Job Title: Application Support Engineer
Employer: Austin Fraser
Location: Berkshire, United Kingdom
Employment Type: Permanent
Reference Number: 23643_221624763


Job Details:

Application Support Engineer
Up to 65k
Wokingham – Fully Onsite

Austin Fraser has an exciting opportunity for a Support Engineer to join a company in the global healthcare industry that has created software used by Doctors and Nurses to improve the quality of patient safety. Due to exciting plans this year, they’re looking to onboard a Support Engineer to oversee the integrity and security of SaaS deployments, consistently aiming to enhance performance by scaling, configuring, and fine-tuning. In return you will benefit from private medical insurance, bonuses and many more!

The role:

  • Out of hours support
  • Collaborate with stakeholders and team members to validate the automated deployment, configuration, and upgrading of the infrastructure.
  • Monitor, investigate and resolve incidents, test infrastructure, monitor security validation and constantly improve security.
  • Provide excellent customer service
  • Create professional and detailed RCAs.

The candidate:

  • Hands on experience with Linux and Kubernetes
  • Experience with any cloud – Azure, AWS, GCP
  • Experience working in a containerized environment
  • Prioritise security measures, including user controls, privileges, and role-based access control.
  • Develop, manage, and validate backup and recovery strategies.
  • Provide specialised support for custom applications.
  • Exhibit exceptional verbal and written communication abilities.
  • Capable of producing thorough and precise documentation.
  • Apply robust troubleshooting approaches effectively.

If this role sounds like you, or you want to hear more, apply now

Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.

Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.

Check us out on our website and LinkedIn for more roles.

We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU



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