Administrator | T&K Associates

T&K Associates

Job Title: Administrator
Employer: T&K Associates
Location: Leicestershire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 869bc57b-65ba-4525-8c2b-b0f575e07e06

 

Job Details:

T&K Associates are currently recruiting on behalf of our reputable Client in Coalville for an Administrator to join their team on a Permanent basis.

Working within a fast-paced environment, you will be dealing with incoming calls, accurately processing and assessing warranty claims in a timely fashion, whilst maintaining excellent Customer Service. The successful candidate needs to be a confident individual as you will be dealing with complaints, you must be able to work independently as well as part of a small busy team. Due to the product range, having a technical understanding is also desirable as you will be required to understand the range and liaise with Customers regarding the product.

Administrator Job Details & Benefits;

  • £24,000 per annum
  • 39.5 hours per week with a 3pm finish on a Friday
  • Flexible hours between 8am-5pm
  • Company pension scheme
  • Staff discount on products
  • Additional family friendly benefits relating to maternity, paternity etc
  • 33 days holiday per year including bank holidays
  • Cycle to work scheme
  • Excellent canteen facility with free tea & coffee
  • Free parking

Administrator Job Duties;

  • Overseeing the incoming inbox
  • Logging claims accurately and collating required information
  • Assessing claims and distributing for appropriate action
  • Accurately inputting and processing of orders
  • Liaising with factories, Customers and other internal departments
  • Maintaining the diary for engineer visits and scheduling appropriately
  • Handing inbound calls and managing difficult conversations
  • Ensuring prompt and accurate filing and archiving of Customer orders
  • Logging order statistics and completing maintenance of electronic filing systems
  • Providing office based support for Customer queries
  • Have a good knowledge of the products
  • Maintain a professional manner at all times
  • To ensure and maintain the departments targets and KPI’s are achieved
  • Coordinating feedback and escalating any problems to the Commercial Manager

Administrator Person Specification;

  • Proven Customer Service background, ideally with phone based experience
  • Computer literacy – knowledge of Microsoft Word, Outlook, Excel and Outlook
  • Excellent communication skills both written and verbal
  • Strong numerical skills to be able to work with prices and technical product information
  • Strong Administrative skills
  • Organised and strong attention to detail with the ability to prioritise tasks
  • A confident individual with a calm disposition who is able to handle difficult Customers professionally
  • A team player who can work well with others

If you are interested in the above role of Administrator, then please apply by sending your CV to T&K Associates today.

 

NOTE TO JOB SEEKERS

Apply for this Administrator job vacancy via Bubble Jobs today.  You can find other jobs like this Administrator job vacancy in Leicestershire with our simple job search feature. As well as advertising vacancies like this Administrator job vacancy, Bubble Jobs specialises in advertising web jobs, digital jobs, tech jobs and other specialist jobs for a wide range of employers and recruiters. If you’re looking for career advice or job searching tips, then make sure you check out our blog which is updated regularly with useful advice and resources.  Don’t forget to follow us on Twitter to get the latest job updates and addition career related news and posts. Thanks for using Bubble Jobs and good luck with your job search.

Skip to content