Our site uses cookies to optimise your user experience. Our site uses essential cookies, including session cookies, to enable the proper function and use of our site and are strictly necessary for us to provide our service to you. Please note we also work with some selected third parties for web traffic analysis (e.g. Google Analytics) and advertising networks (e.g. Google AdSense) who may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block these cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For more information please read our Privacy Policy here. Please confirm that you have read and understood this message and our use of cookies by clicking 'Confirm' below:

Select which account you would like to create.
Forgot your password?
Sign in
Job Seeker Registration
Job Seeker Registration
Employer Registration
Sign in
Job Seeker Registration
Sign in
Employer Registration
the #1 jobs board for UK digital and tech jobs
Featured Jobs
Featured Employers
Digital Product Manager at NCVO in London Multimedia and Digital Production Officer/ Multimedia & video production officer
Regular Giving Officer – Digital & Direct Mail

Senior User Researcher

Vacancy has expired

Job Reference:
Job Title:
Senior User Researcher
Company Name:
Salary Band:
40,000 to 49,000
Salary Details:
£42,050 (London)
Job Level:
Senior Manager / Director
Job Type:
Location / Region:
Closing Date:


Senior User Researcher

Salary: £42,050 (London)

Directorate: Strategy & Intelligence

Function: Engagement/Communications

Job Type: Permanent

Hours of Work: 37

About Us

CQC is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services to ensure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.


About the role

User research is essential to our plans to design and deliver better services for our public, provider and stakeholder audiences. The findings from this work helps us deliver these services at lower cost and risk and to continuously improve services, based on data and evidence.

In this role, you will plan and lead user research activities on different digital projects. You will ensure the team around you takes a user-centred, evidence-based approach to service design and delivery.


About you

An experienced user researcher, you’ll be comfortable working on agile projects and across different teams. You’ll be a passionate champion for user needs and inclusive practices.


You’ll need to advise on and deliver a range of user research methods and present and share the findings effectively.


Experience of working within user research roles within government services and understanding of digital technologies are desirable.

To Apply

Please click on the apply button. You will be re-directed to complete your application on the CQC Careers Portal.

Closing date: 22 February 2018 at 23:45

External Candidate Information

  • Please provide referee details for a full 3 year employment history on your application along with relevant information to support any gaps in employment, we will not approach your referees without your prior consent.
  • Please note that if you have not heard from us within 6 weeks of this vacancy closing, you can assume that you have been unsuccessful on this occasion.
  • Unfortunately, due to the high volume of applications being received across all of our vacancies, we are unable to provide individual feedback at application stage.
  • We must also inform you that, in line with the majority of government organisations, we do not pay travelling expenses for interviewees.

Tier 2

CQC are currently not able to accept applications from anyone requiring Tier 2 sponsorship because there are currently no Tier 2 vacancies.

People who viewed this job also viewed:
  • Multimedia and Digital Production Officer
    We are looking for two new people to join our creative communications team
  • Regular Giving Officer – Digital & Direct Mail
    Looking to step up from your first direct marketing/fundraising role?
  • Digital Product Manager
    Lead the development of digital products and features

Popular Job Areas: Digital Marketing Jobs | Graphic Design Jobs | SEO Jobs | Content Jobs | Digital Advertising Jobs | Social Media Jobs | Media Jobs | Account Management Jobs | Project Management Jobs | Digital Consulting Jobs | Analytics and CRM Jobs | Sales Jobs | eCommerce Jobs | User Interface Jobs | User Experience Jobs | Mobile Applications Jobs | Games Development Jobs | Web Development Jobs

Popular Cities: Jobs in Basingstoke | Jobs in Birmingham | Jobs in Brighton | Jobs in Bristol | Jobs in Cambridge | Jobs in Cardiff | Jobs in Dublin | Jobs in Edinburgh | Jobs in Glasgow | Jobs in Leeds | Jobs in Leicester | Jobs in London

Copyright © Bubble Jobs Ltd, 2011 - 2017, All Rights Reserved | Powered by JobMount Job Board Software