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Multimedia and Digital Production Officer/ Multimedia & video production officer

Horse Racing Trader

Vacancy has expired

Job Reference:
Job Title:
Horse Racing Trader
Company Name:
Salary Band:
Highly Competitive
Salary Details:
Highly Competitive
Job Level:
Graduate / Entry Level
Job Type:
Location / Region:
Closing Date:

At Sky Betting & Gaming we don't have Teams we have Tribes. Each Tribe is made up of small, agile and autonomous squads who work collaboratively with a shared purpose.

So whether you join our Bet Tribe, Early Careers Tribe or anything in between, you will work with a group of people with raw energy, natural talent, and the kind of spirit that helps us think big, act bold, and change the game.

It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For.

Customer Ops Tribe:

What makes our Tribe stand out are our natural listening skills. We go above and beyond to hear and understand what every single one of our million customers are saying, which means we're able to provide some of the strongest customer support in the industry.

Everything we do, we do it for our customers. We're always thinking of new ways to meet changing needs and provide even better services.

There's a real buzz at our contact centre where we love answering customer queries by chat and email. We process their bets and their payments. We analyse our services in real-time 24/7. And, our Traders provide them with the best prices and odds. You bet we put our customers first.

Why not have a look at the Customer Ops Tribe video: bit.ly/2slHPqx

What you'll do:

You will oversee the Horse Racing Product within Trading for Sky Betting & Gaming.

Working closely with the Horse Racing Trading team, you will be responsible for the monitoring and revising of betting markets - particularly in the UK and Ireland. You will be expected to improve Request A Bet stakes - highlighting key areas of opportunity and by working closely with colleagues across the business. Customer profiling will become a key part of your responsibilities.

You will be expected to communicate effectively to the night teams and ensure the product is consistent throughout the transition from day to night and night to day.

Key responsibilities

  • Customer profiling
  • Risk management
  • Maintaining strong 3rd party relationships
  • Incident management & resolution across Trading
  • Liaising with other departments, specifically those customer facing by also other operational teams.
  • Communicating effectively with the night teams and working closely with the other members of the Day Trading Team.

How you'll do it:

We are looking for someone with the following attributes:

  • A passion for Horse Racing and a keen interest in the betting and gaming industry.
  • An excellent standard of computer literacy, particularly with Microsoft Excel
  • Excellent time management, good attention to detail and the ability to prioritise effectively.
  • Competitive and highly motivated with a 'can do' attitude. Ability to use own initiative.
  • Good all round knowledge of sport. A passion for Horse Racing and Greyhound Racing is desirable.
  • Highly numerate with excellent mathematical skills.
  • Excellent communications skills and an outgoing personality.
  • Able to operate effectively within a team and as an individual.
  • Excellent under pressure and able to work to tight deadlines.
  • Flexible approach to working hours, working during evenings, nights and weekends as required.
  • Good organisational skills

Please ensure you submit a cover letter with your application outlining your motivation for applying for the role.

Working 37.5 hours per week, any 5 days from 7, with shifts between the hours of 0700 - 2300

Based in Yorkshire, we have grown to become one of the UK's leading online betting and gaming companies. A business driven by bleeding edge technology, that brings the excitement of sports betting, casino games, poker and bingo to over 700,000 customers a day & growing!

It's a workplace like no other, with a mission to make Betting & Gaming better.

And we want you to be part of it.

Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.

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