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Digital Product Manager at NCVO in London

Head of Casino Product

Vacancy has expired

Job Reference:
Job Title:
Head of Casino Product
Company Name:
Salary Band:
Highly Competitive
Salary Details:
Highly Competitive
Job Level:
Manager / Mid-Level
Job Type:
Location / Region:
Closing Date:

The Casino product supported by Playtech Software, has gone from strength to strength over the past 2 years and is testament to great product delivery that supports the player needs and motivations. Sky Casino is the fastest growing product across the Sky Betting and Gaming real money sites and as Head of Casino Product you will;

  • Set the strategy and 'north star' for the player experience that teams will strive daily to attain in order to grow our market share and secure the loyalty of our customers
  • Be experienced in software development processes to ensure you 'build the right thing' through ideation, prioritisation, discovery and delivery processes that create value for the customer.
  • Manage multiple stakeholders both internally, externally and cross functionally in order to deliver against roadmap objectives
  • Work without boundaries by seeking out and supporting new or better ways to do things, regardless of whether they sit in your direct area of responsibility
  • Be a domain expert, ensuring your passion and experience drives ideas, motivates the teams and delivers great results.

How you'll do it:

  • Lead the Product vision, strategy and roadmap to support both commercial and customer objectives
  • Adopt a 'Discovery' mindset ensuring we harness Insight, Market Research, Marketing and Tech teams in order to validate our ideas with customer data
  • Deliver a balanced roadmap of prioritised features, journey improvements and platform enhancements that support the vision for the customer experience
  • Work with UX, Design and Optimisation teams to drive conversion improvements across key journeys
  • Deliver personalised and optimized experiences on the portal through the exploitation of segments, predictive data models and CRO tools/methodologies
  • Work with Tech Teams teams to develop and launch new products and enhance existing ones
  • Be a key influencer of the Playtech Roadmap in order to ensure that the partnership meets the needs of our customers and delivers the best possible return from our investment in the platform.

How we work:

Collaboration around the Customer Experience is key. We operate across the 3 spheres of growth which includes providing technical stability and performance, supporting innovative marketing campaigns and UX led product development.

Ideally you will have worked with Lean UX tool kit and CRO methodologies in order validate ideas with customers. You will also have practical experience of working with Agile methodologies (specifically Scrum), and proven examples of requirements management and product prioritisation

To help in hitting the ground running your previous roles may typically include; Business Analyst, Scrum master, Project Manager, UX and UI, eCommerce Manager

Based in Yorkshire, we have grown to become one of the UK's leading online betting and gaming companies. A business driven by bleeding edge technology, that brings the excitement of sports betting, casino games, poker and bingo to over 200,000 customers a day & growing!

It's a workplace like no other, with a mission to make Betting & Gaming better.

And we want you to be part of it.

Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.

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