1st Line Engineer | Experis

Experis

Job Title: 1st Line Engineer
Employer: Experis
Location: Aberdeenshire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 23643_221981633

 

Job Details:

1st Line Support Engineer

Aberdeen

Up to 28k DOE

Our client, a leading MSP, enhances efficiency, reduces costs, minimizes downtime, and boosts performance through proactive, flexible support plans. Recognized as one of the top 25 Best Small Companies the UK by Best Companies, they are also a Microsoft Solutions Partner and hold an Investors in People Gold accreditation.

Currently looking for a 1st Line Support Engineer, you will manage and resolve customer technical issues and improve services through effective Problem Management. This role is based in the Aberdeen area, and is 1 day onsite and 4 days remote.

Beneficial Experience would include:

  • Preferable MSP background
  • Experience with ITIL framework in a service desk role
  • Proficiency in Microsoft Windows Server (Apply online only , Microsoft 365 support, Active Directory management, Windows 10/11 OS, Apple OS, and Microsoft Office Suite
  • Familiarity with backup technologies (DATTO, Acronis), laptop/desktop, and thin client support

Skills:

  • Highly motivated, can-do attitude, attention to detail, excellent communication, client service skills, ability to work under pressure, flexibility, and good telephone etiquette

Responsibilities:

  • Provide customer-focused service, manage tickets, classify calls, offer first-line support, liaise with third-party suppliers, and monitor incidents, requests, and problems.
  • </ul

     

    NOTE TO JOB SEEKERS

    Apply for this 1st Line Engineer job vacancy via Bubble Jobs today.  You can find other jobs like this 1st Line Engineer job vacancy in Aberdeenshire with our simple job search feature. As well as advertising vacancies like this 1st Line Engineer job vacancy, Bubble Jobs specialises in advertising web jobs, digital jobs, tech jobs and other specialist jobs for a wide range of employers and recruiters. If you’re looking for career advice or job searching tips, then make sure you check out our blog which is updated regularly with useful advice and resources.  Don’t forget to follow us on Twitter to get the latest job updates and addition career related news and posts. Thanks for using Bubble Jobs and good luck with your job search.

Skip to content