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Website Services Executive

Vacancy has expired

Job Reference:
Job Title:
Website Services Executive
Company Name:
Salary Band:
20,000 to 29,999
Salary Details:
£24,000 - £27,000 + Excellent Benefits
Job Level:
Junior / Executive Level
Job Type:
Location / Region:
Closing Date:

Website Services Executive

£24,000 - £27,000 + Excellent Benefits

Based Wythall, South Birmingham (B47)) 

12 Months Fixed Term Contract

Ref: 2936 

Making the move to Phoenix offers you the exciting prospect of putting your website support expertise to the test in a unique setting, with the UK’s largest Closed Life and Pension Fund Consolidator and one of ‘Britain’s Top Employers’ for the last 6 consecutive years.

If you have experience in understanding and interpreting requirements to produce digital experiences, and have worked with business owners and 3rd party digital agencies, this 12-month fixed term contract could be for you.

We’re looking for someone to assist with the day to day management and maintenance of our websites, including www.phoenixlife.co.uk. You will work on multiple priorities including implementing new developments to improve the user experience and meet business objectives, whilst adhering to regulatory requirements and digital brand guidelines. You will also be required to support the day to management of our digital agency.

Specifically, this will involve:

  • Assisting in website management to ensure all content supports our online strategy and best practice
  • Assisting with managing our digital agency, communicating requirements clearly, and ensuring that work requests are tested and completed to agreed timescales and budget
  • Working with multiple stakeholders, including compliance, customer communications, product technical and legal departments, to implement new web content
  • Reporting and presenting information accurately
  • Documenting, maintaining and ensuring adherence to all processes

Having already worked in a similar capacity, with content management and stakeholder engagement experience, you’ll be someone who isn’t afraid to suggest change and is willing take ownership of projects and see them through to a successful outcome.

We’ll also expect you to:

  • Be tenacious, with fantastic communication skills and a can-do approach
  • Review and analyse customer feedback and google analytics stats, using the findings to drive website improvements
  • Possess excellent planning and prioritisation skills
  • Demonstrate customer understanding
  • Evidence understanding of user experience
  • Demonstrate strong IT skills with a good working knowledge of all MS Office programmes; understanding of content management systems would be beneficial
  • Have experience and knowledge of financial services or regulated environment; preferably life and pensions

About the company: We value our employees highly and have been Britain's Top Employer for the last six consecutive years and are a member of the FTSE 250 index.  We put people first in everything we do and are always looking for new professionals to join our talented team.  Our funds are closed, enabling us to focus on areas that other businesses can't.  

To apply: Simply click on the 'Apply' link where you will be re-directed to complete your application on the Phoenix Group careers site. 

N.B. When on the Phoenix Careers site, first time visitors will be asked to register before applying.

Closing date: Midday, Friday 17th November 2017

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