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Risk Supervisor

Vacancy has expired

Job Reference:
Job Title:
Risk Supervisor
Company Name:
Salary Band:
Highly Competitive
Salary Details:
Highly Competitive
Job Level:
Manager / Mid-Level
Job Type:
Location / Region:
Closing Date:

At Sky Betting & Gaming we don't have team Teams we have Tribes. Each Tribe is made up of small, agile and autonomous squads who work collaboratively with a shared purpose.

So whether you join our Bet Tribe, Early Careers Tribe or anything in between, you will work with a group of people with raw energy, natural talent, and the kind of spirit that helps us think big, act bold, and change the game.

It all means that we've created the kind of workplace that wins awards such as a place on the prestigious list of Sunday Times 100 Best Companies to Work For.

As a member of the team of supervisors within the Operational Risk team, your main role is to motivate, coach, develop and manage verification and risk executives.

Working to a shift pattern, your role will be to establish an excellent working environment and ensure that the staff adhere to processes to maximise their output. You will personally have people management responsibilities for several Risk & Verification Executives and will need to ensure that they are each managed accordingly and have their people management needs met.

You will be the first point of escalation for any issues which are relevant on the shift you are supervising and will have a good general knowledge of all elements of Fraud and Risk.

As an Operational Risk Supervisor, you will take responsibility for:

  • Supervising individuals within the risk and verification areas to ensure efficient working models and maximize output whilst maintaining a risk approached model towards compliance
  • Develop and coach all direct reports to assist in their progress within the business
  • Ensure that payments are processed and released swiftly by the team without delay
  • Monitor all tasks within the teams and measure output of the team and individuals
  • Identify issues with performance and have the ability to performance manage staff when required
  • Manage the resource within the teams and ensure suitable and sufficient output in relation to both financial output and efficiency.
  • Conduct 1-2-1's and performance reviews with all direct reports regularly
  • Working closely with the Fraud and Risk Operations manager and the rest of the team of supervisors to ensure a consistent approach/model
  • Provide support to the Head of Operational Risk when appropriate
  • Be able to assist with individual queries when escalated across all aspects of payments, fraud and verification

To be successful in this role you will need to possess the following skills:

  • Excellent people management and motivational skills with a reasonable level of coaching and development skills
  • Strong ambition and drive to motivate and enthuse the team members to succeed
  • Well organised, structured, able to set goals and develop staff
  • Excellent all round knowledge of the verification, payments and fraud queries and ability to deal with escalated queries
  • Ability to proceed with instructions and ensure that resource is working efficiently and without blockages
  • Ability to communicate at all levels
  • Be able and confident in representing the area internally at relevant meetings and represent the business externally when appropriate

Hrs - 37.5 per week

Shift work between 7am - 9pm working five days from seven

Based in Yorkshire, we have grown to become one of the UK's leading online betting and gaming companies. A business driven by bleeding edge technology, that brings the excitement of sports betting, casino games, poker and bingo to over 200,000 customers a day & growing!

It's a workplace like no other, with a mission to make Betting & Gaming better.

And we want you to be part of it.

Our People Ambition is to attract & develop diverse & talented people to meet the current and future growth needs of SB&G. Together, our aim is to create the Best Digital Business to work at.

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